Mercedes-Benz of Boerne

I have been servicing my car at MBB for several years and I have always been very pleased. My appointment move smoothly. Eddy W. was very pleasant to work with and kept me informed on the progress of me serv I have always been very pleased. My appointment move smoothly. Eddy W. was very pleasant to work with and kept me informed on the progress of me service. More

Nice dealership however I have experienced issues when I call the Service Center long wait times then call drops call the Service Center long wait times then call drops More

Always the BEST service. Will continue to use MB Boerne for sales and service needs. Will continue to use MB Boerne for sales and service needs. More

The service I receive at Mercedes Boerne is always unmatched and highly professional. I appreciate my advisor manager, Charles, who always keeps me well informed of the progress of my vehicle. He is v unmatched and highly professional. I appreciate my advisor manager, Charles, who always keeps me well informed of the progress of my vehicle. He is very personable, knowledgeable and goes out of his way to make sure my vehicle is taken great care of which is greatly appreciated. In fact, all of the advisors are helpful and professional which speaks volumes on the consistency and customer centric philosophy of Mercedes Boerne. More

Great work. Will not schedule maintenance on a Saturday. Not enough customer service personnel. Car ready and did not notify me. Ready for an hour. I had to go f Will not schedule maintenance on a Saturday. Not enough customer service personnel. Car ready and did not notify me. Ready for an hour. I had to go find it in the ready area. More

The Service Advisor (Charles Spencer) was attentive and kept me informed every step of the way! Very professional and courteous staff. Dealership was very comfortable, and the service was timely and reason kept me informed every step of the way! Very professional and courteous staff. Dealership was very comfortable, and the service was timely and reasonable. More

Very disappointed in Mercedes Benz response to the process of fixing serious electronic issues. The steps required of the dealer are not customer focused regarding issues Mercedes Benz is aware of. process of fixing serious electronic issues. The steps required of the dealer are not customer focused regarding issues Mercedes Benz is aware of. More

Very pleased with customer service! Feel like at home, every time... James is his own category... best rep. there is. Thank you Mersedes-Benz of Boerne. Five stars! Feel like at home, every time... James is his own category... best rep. there is. Thank you Mersedes-Benz of Boerne. Five stars! More

After multiple car purchases and years of service done at Mercedes Benz of Boerne, I will not go back and can not recommend. “Used car salesman” moves and lies had me walk out of dealership last May after at Mercedes Benz of Boerne, I will not go back and can not recommend. “Used car salesman” moves and lies had me walk out of dealership last May after signing paperwork on 3rd purchase from MB Boerne. Dishonest service department has me walking out for the last time! More

Love this dealership. Had service this time and they did a great job. Picked up another wheel scratch on other wheel and repaired. Very efficient and friendly. a great job. Picked up another wheel scratch on other wheel and repaired. Very efficient and friendly. More