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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
883 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 883 reviews

September 10, 2023

My service advisor was awesome at every level and did all the extra steps it may be far but worth it More

by Fredzap19731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Sep 21, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that your service advisor went above and beyond at every level and took those extra steps to ensure your satisfaction, even if the location may be a bit far for you. We appreciate your business and look forward to serving you again in the future!

September 10, 2023

One of three dealership I tried and are the only one that could fix the issue with my car Great service and communication from James in passenger car service. Thanks so much!!! More

by williamboa2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in passenger car service
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Sep 23, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that James provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 08, 2023

For the past 10 years, I have been satisfied and leaving a happy customer. Thanks! More

by mmorenoiii72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuente
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Sep 13, 2023 -

Mercedes-Benz of Boerne responded

Your kind words are much appreciated! We are very grateful for your patronage. We value your business and look forward to serving you again!

September 07, 2023

Service is always great. Mark delaFuente is very professional and always takes care of his customers. More

by Dave M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark dela Fuente
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Sep 10, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled that Mark provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 05, 2023

Awesome, listen to my concerns. Andres is so patient and explains clearly, makes sure I understood. More

by jimconmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Pecos
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Sep 08, 2023 -

Mercedes-Benz of Boerne responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Andres provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 05, 2023

Very accommodating. They’re able to work around my schedule and always test me exceptionally. I always have confidence in the repairs and maintenance they do. More

by Gojiberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz. 5 stars!
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Sep 07, 2023 -

Mercedes-Benz of Boerne responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Boerne. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 05, 2023

I made an appointment to have my battery replaced, at the spur of the moment of course, and the service was so accommodating it was most pleasant. Matthew Johnson was very helpful and courteous in explaining More

by fbcoleman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
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Sep 08, 2023 -

Mercedes-Benz of Boerne responded

We're glad to hear you enjoyed your visit.

September 05, 2023

Matthew Johnson provided me with outstanding customer service by answering all my questions and keeping me informed about services my vehicle needed. More

by Karina White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
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Sep 07, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled that Matthew provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 31, 2023

The service people are always very friendly here — from drop off to loaner, estimated and pickup. Charles took great care of me and kept me updated throughout the process. Thumbs up! More

by llmtax2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles was five stars!, Veronica Wheatley
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Sep 04, 2023 -

Mercedes-Benz of Boerne responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Charles went beyond to help meet your expectations. We look forward to assisting you again!

August 30, 2023

The service is good and the service advisors are knowledgeable. They are sensitive to the customers needs. More

by Goodfellaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
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Sep 04, 2023 -

Mercedes-Benz of Boerne responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

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