Mercedes-Benz of Boerne
Boerne, TX
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Mercedes Benz of Boerne is by far the best dealership whether purchasing or servicing a vehicle. I have yet to be disappointed and I have been going for 8 years. My service manager (L de la Cruz) always whether purchasing or servicing a vehicle. I have yet to be disappointed and I have been going for 8 years. My service manager (L de la Cruz) always takes time to answer my questions and always greets me like I'm family. Plus, technicians always meticulously take care of my car. Wouldn't go anywhere else!! More
Always have been very pleased with Mercedes Benz of Boerne and Linda DeLaCruz. Very happy with everything done this time also! We appreciate every aspect of this business. Boerne and Linda DeLaCruz. Very happy with everything done this time also! We appreciate every aspect of this business. More
This dealership advertised a Mercedes Benz E 550 that supposedly had only 14,700 miles on it. It was a 2013- 2015 E 550. When I went to the dealer’s website and checked the CarFax, it showed that the c supposedly had only 14,700 miles on it. It was a 2013- 2015 E 550. When I went to the dealer’s website and checked the CarFax, it showed that the car had more than 70,000 miles, an enormous difference. I wrote to the dealership and pointed this out. Rather than apologize and correct the misstatement of mileage, the dealership responded with a generic reply that did not address the misstatement, A disappointing reply, especially from an authorized Mercedes dealer. More
To make a long story short, I will not be using this dealership to purchase or service my Mercedes in the future. New and used vehicles have become ridiculously overpriced and the customer service and q dealership to purchase or service my Mercedes in the future. New and used vehicles have become ridiculously overpriced and the customer service and quality of my most recent routine maintenance were not worth the $250.00 paid…when I was led to believe it would be covered under pre-paid maintenance plan purchased at the lease inception. There are other options. More
Outstanding, personable customer service. Friendly professional staff. Timely service. Air conditioning working perfectly. Very Satisfied. Friendly professional staff. Timely service. Air conditioning working perfectly. Very Satisfied. More