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Mercedes-Benz of Boerne

Boerne, TX

4.8
786 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 786 reviews

June 26, 2023

Boerne mercedes is the best! Friendly and ready to help! They explain well with the service of the car. I would recommend this dealer to my friends. Thank you Lynda De La Cruz fo More

by Mary_4_texas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lynda de la cruz
Jun 26, 2023 -

Mary_4_texas responded

Excellent service.

Jun 27, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Jun 27, 2023 -

Mary_4_texas responded

You welcome!

June 23, 2023

Always great prompt great and efficient service . Didn’t have an app but they still took us in . Thank you Ryan More

by Heidrunberlin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan de la hunt
Jun 26, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your recent visit!

June 21, 2023

My service advisor is Mathew Johnson. Great guy and very knowledgable. Always keep me updated on the progress and gets me in and out quickly. Go see Mathew! More

by Tom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Dept - Mathew Johnson
Jun 24, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

I had my 450E B1 service, and although I suspect all is well with the service maintenance, I bought a new tire bc the old one had a bubble. The new one is low. It’s on my dashboard PLEASE CHECK TIRE PRESSU More

by smcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda DeLa Cruz
Jun 20, 2023 -

smcallister responded

i stand by what i wrote. thank you!

Jun 21, 2023 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Kevin Boles the Service Manager will be reaching out to you soon to assist.

June 19, 2023

Best customer service in town! I wouldn’t choose any other dealer than Mercedes Benz of Boerne. More

by ltoudouze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Esparza
Jun 21, 2023 -

Mercedes-Benz of Boerne responded

We are very happy to have provided you with such a positive experience!

June 19, 2023

Dealership is professionally operated, clean and presents an inviting environment. Amenities add to the experience. More

by Jv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reynaldo Espino (10 Stars)
Jun 22, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 18, 2023

My service advisor Mathew was great. But the Service manager Kevin is an A****** . Was treated like I was at a Kia dealership. Probably will not be taking my car to get serviced there a More

by TheOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew
Jun 21, 2023 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Neil Potter the General Manager will be reaching out to you soon to assist.

June 18, 2023

My service A only took 30 minutes. I was thinking I was going to be there for hours and I wasn’t. More

by Loralozanoesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tumay Olivia
Jun 20, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Great customer service and Linda was awesome! Will be preferably attending to this location to my future appointments instead of San Antonio. More

by Osiris Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De la Cruz
Jun 20, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

The issue was to my satisfaction and it was taken care of. Overall customer service was great and everything was resolved to my satisfaction. More

by annomosowofa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James H
Jun 20, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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