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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
892 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 892 reviews

October 24, 2023

Prompt and courteous service Took my car to service it and my service and her service people were very professional More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda DeLaCruz
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Nov 01, 2023 -

Mercedes-Benz of Boerne responded

Prompt and courteous service, along with professional service staff, is key to a positive service experience. It's great to hear that your service visit went well. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 23, 2023

Borne Mercedes is the best! Linda Delacruz always makes sure the service is top notch. She and all the staff are extremely knowledgeable and professional. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Delacruz
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Nov 01, 2023 -

Mercedes-Benz of Boerne responded

Having the best service at Mercedes-Benz of Boerne and experiencing top-notch service from Linda and the knowledgeable, professional staff is a testament to our commitment to excellence. Thank you!

October 22, 2023

Boerne continues to provide world class service. It is evident how the employees of MBOB are happy, engaged and genuinely want to do well for customers and their company. I love it! And recommend MB More

by josephaldana79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Charles
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Oct 24, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear about your positive experience with Mercedes-Benz of Boerne and the dedicated and engaged employees. Our commitment to delivering top-notch service and the overall positive atmosphere at the dealership is certainly something to be valued. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Amazing. They took the time to take my vehicle even after I made the appointment with the wrong location. Pat was incredibly nice. I received a breakdown o More

by miriamkroman.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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Oct 24, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

October 19, 2023

Service advisor Pat is competent. drive up greeters are friendly. Service always great every time. More

by Lili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Oct 20, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that you've had consistently positive experiences with service advisor Pat and the friendly drive-up greeters. Safe driving!

October 19, 2023

Service department is very organized and professional. Matt signed me in, went over all that was going to be done and provided an estimate of expenses. The car was ready the same day. I am happy with More

by Bobtraut3201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 20, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that the service department at this dealer provided you with an organized and professional experience and that Matt took care of everything efficiently. Safe travels, and thanks for sharing your positive experience!

October 16, 2023

The staff was knowledgeable and attentive, particularly my sales person, Michael Talamantez. Outstanding customer service. More

by Alvinwashington
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Talamantez
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that the staff, especially Michael, provided you with outstanding customer service and that our knowledge and attentiveness were noteworthy. Your positive feedback is greatly appreciated. We're here to provide exceptional service and support for all your automotive needs. Thank you for choosing us!

October 16, 2023

Great salesman, and service! I really appreciated the video maintenance inspection on my used vehicle and I couldn’t be happier with my purchase! More

by D Marshall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with the salesman and the service. The video maintenance inspection on your used vehicle is an excellent touch, and we're delighted that you're happy with your purchase. Your satisfaction is important to us, and we're here to make your ownership experience a positive one. Thank you for choosing us!

October 16, 2023

Andres was very professional and helpful throughout the service visit. Everything went great and I would highly recommend him. More

by Aguerra1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres postes
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Andres provided helpful and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 13, 2023

Car was in for a recall Mechanic checked everything else and gave a video report with advice to fix a minor problem. Great service Service advisor is also great More

by Arteland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Johnson
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your car was in for a recall, and the mechanic went the extra mile to check everything else and provide a video report with advice on a minor problem. Great service and the expertise of your service advisor are essential for ensuring customer satisfaction. We're here to continue providing excellent service and assistance for all your future needs. Thank you for choosing us!

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