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Mercedes-Benz of Boerne

Boerne, TX

4.8
880 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 880 reviews

November 19, 2023

A great place to service your car and get breakfast on top of that. Recommend it highly More

by Rafamartinez113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Delafuente, Tumay Olivia
Nov 21, 2023 -

Mercedes-Benz of Boerne responded

A fantastic combination—getting your car serviced while enjoying breakfast! It's wonderful when a service center goes the extra mile to make the experience convenient and enjoyable. Thank you for your business!

November 18, 2023

Amazing customer service and fast, outstanding videos of inspection and they all happy to be part of the family More

by drlvepr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda, Louis Pisano, Tumay Olivia
Nov 21, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

The Service department is excellent. They are courteous and friendly, and extremely helpful. Kudos to the dent repair folks, they took out several door dings for a very reasonable price. More

by Andrewnottreally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Louis Pisano, Tumay Olivia
Nov 18, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that you had a fantastic experience at Mercedes-Benz of Boerne! Door ding repair can make a significant difference in the appearance of a vehicle, and it's wonderful to hear that we were able to handle that for you at a reasonable cost. We appreciate your business and look forward to serving you again in the future!

November 16, 2023

This place is first class all the way. The best thing about it is the customer service. They treat you like gold while providing excellent services. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 18, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

The dealership has worked with me to correct the problem and provided updates and assistance with alternative transportation. More

by nanner1052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cardenas
Nov 18, 2023 -

Mercedes-Benz of Boerne responded

It's good to hear that Mercedes-Benz of Boerne has been proactive in addressing any issues you've encountered. Our willingness to work with you, provide updates, and assist with alternative transportation shows our commitment to customer satisfaction. Your positive feedback is much appreciated, and we are glad to hear that you had a satisfying experience!

November 15, 2023

This is the third car from this dealership . The best service. Friendly , professional and efficient. More

by Sassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan De La Hunty
Nov 16, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear about your consistently positive experiences with Mercedes-Benz of Boerne! Getting your third car from the same dealership speaks volumes about the quality of service and customer satisfaction they provide. Congratulations on your new vehicle!

November 14, 2023

Excellent service, very attentive to the customer. We had a very good experience, we will recommend to all our friends. More

by mildreddecastro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramirez
Nov 16, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

James did a great job. ., communicated expectations well and delivered ! Car was very clean when I got it back More

by fjsanrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James henrick
Nov 14, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that James did a great job, communicated expectations effectively, and delivered on them. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

I was told my car was ready after a Steering Lock Repair, when I showed up the car could not be found and it was not ready. They tried to sell me a new battery when I personally tested the battery as being g More

by Pbkleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Pisano, Tumay Olivia
Nov 10, 2023 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Kevin Boles the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter, General Manager npotter@mbboerne.com

Nov 11, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 09, 2023

Jerry and his team continue to be exceptional! 2nd vehicle that I’ve purchased from him! More

by lrhmv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Munoz
Nov 11, 2023 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We are thrilled that Jerry provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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