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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
786 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 786 reviews

September 05, 2023

Matthew Johnson provided me with outstanding customer service by answering all my questions and keeping me informed about services my vehicle needed. More

by Karina White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
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Sep 07, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled that Matthew provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 31, 2023

The service people are always very friendly here — from drop off to loaner, estimated and pickup. Charles took great care of me and kept me updated throughout the process. Thumbs up! More

by llmtax2000
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles was five stars!, Veronica Wheatley
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Sep 04, 2023 -

Mercedes-Benz of Boerne responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Charles went beyond to help meet your expectations. We look forward to assisting you again!

August 30, 2023

Hands down the best Mercedes dealer! Our service advisor, Eddy Waters takes the worry out of this experience every time. More

by moneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
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Sep 02, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your acknowledgment of Eddy for his professionalism and dedication! It will be our pleasure to assist you again with any automotive services you may have in the future. We appreciate your business!

August 30, 2023

The service is good and the service advisors are knowledgeable. They are sensitive to the customers needs. More

by Goodfellaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
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Sep 04, 2023 -

Mercedes-Benz of Boerne responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 29, 2023

Always amazing service! From making the appointment to checking in and checking out, this dealership goes everything well. More

by kassingerc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
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Sep 01, 2023 -

Mercedes-Benz of Boerne responded

Thank you for leaving a Five-Star review and for choosing Mercedes-Benz of Boerne. We are thrilled to hear that we were able to provide you with an excellent service experience. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

August 28, 2023

Customer service was wonderful! They fixed the light issue that I was having in a timely manner. More

by TX Spotted Horse Realty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriguez
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Sep 01, 2023 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 28, 2023

Service advisor, Pat, was very helpful and professional. The work was done promptly and was finished before the estimated time. More

by camarjas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
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Sep 04, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled that Pat provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 27, 2023

My specific service manager was lacking in his service becaus of his lack of service. The dealership is great overall. More

by pweir419
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
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Aug 31, 2023 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Kevin Boles the Service Director, will be reaching out to you soon about your concerns regarding the service advisor as soon as possible. If there is anything I can do in the meantime please reach out to me. Neil Potter General Manager npotter@mbboerne.com

August 26, 2023

Excellent service with MB loaner! ! Done on time and car washed! Mark, service advisor, is always knowledgeable and professional!! More

by vrgarcia55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Betty, Lydia, and Mark
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Sep 03, 2023 -

Mercedes-Benz of Boerne responded

Thank you for choosing Mercedes-Benz of Boerne! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Mark and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

August 25, 2023

Linda was a great help and had to put up with a lot with a customer in front of us. More

by Davispr2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Delacruz
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Sep 04, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled that Linda provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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