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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
786 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 786 reviews

September 13, 2023

Would love to visit again. They treated me like a king. Big shout out to all the employee More

by Armstrong
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Wang, Jonathan Brown, Jimmy Kurz, Cody Blackmon, Eric Esparza, Sean Gahan, Jamie Cox, Dyron Walls, Mark Reilly, Robert Guenther
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Sep 19, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We're delighted to hear that you had a royal experience during your visit and felt well-treated by our team. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support, and we appreciate your shout-out to our dedicated employees!

September 12, 2023

James and the Sprinter service team do an outstanding job. Quality done right. Prompt and delivered when promised. Highly recommend. More

by wdharris77469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 21, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that James and the service team did an outstanding job by delivering quality work, being prompt, and fulfilling promises. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Excellent customer service, very friendly staff in all departments, always happy to have my vehicle serviced there. More

by chasemay38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Delahunty
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Sep 19, 2023 -

Mercedes-Benz of Boerne responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Boerne. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 10, 2023

One of three dealership I tried and are the only one that could fix the issue with my car Great service and communication from James in passenger car service. Thanks so much!!! More

by williamboa2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in passenger car service
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Sep 23, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that James provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 10, 2023

My service advisor was awesome at every level and did all the extra steps it may be far but worth it More

by Fredzap19731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Sep 21, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that your service advisor went above and beyond at every level and took those extra steps to ensure your satisfaction, even if the location may be a bit far for you. We appreciate your business and look forward to serving you again in the future!

September 08, 2023

For the past 10 years, I have been satisfied and leaving a happy customer. Thanks! More

by mmorenoiii72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuente
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Sep 13, 2023 -

Mercedes-Benz of Boerne responded

Your kind words are much appreciated! We are very grateful for your patronage. We value your business and look forward to serving you again!

September 07, 2023

Service is always great. Mark delaFuente is very professional and always takes care of his customers. More

by Dave M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark dela Fuente
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Sep 10, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled that Mark provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 05, 2023

Awesome, listen to my concerns. Andres is so patient and explains clearly, makes sure I understood. More

by jimconmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Pecos
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Sep 08, 2023 -

Mercedes-Benz of Boerne responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Andres provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 05, 2023

Very accommodating. They’re able to work around my schedule and always test me exceptionally. I always have confidence in the repairs and maintenance they do. More

by Gojiberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz. 5 stars!
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Sep 07, 2023 -

Mercedes-Benz of Boerne responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Boerne. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 05, 2023

I made an appointment to have my battery replaced, at the spur of the moment of course, and the service was so accommodating it was most pleasant. Matthew Johnson was very helpful and courteous in explaining More

by fbcoleman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Report | Print
Sep 08, 2023 -

Mercedes-Benz of Boerne responded

We're glad to hear you enjoyed your visit.

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