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Mercedes-Benz of Boerne

Boerne, TX

4.8
787 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 787 reviews

October 05, 2023

Quick, friendly & efficient staff and repair staff. I like working with Eddy. I moved to San Antonio but still go to Mercedes’ in Boerne. More

by pitakresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Oct 06, 2023 -

Mercedes-Benz of Boerne responded

That's great to hear! We're so glad Eddy was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

October 05, 2023

The customer service is outstanding from arrival at the curb until all my needs were met for a service issue. Both Eddie and Charles's (service reps) were extremely friendly, efficient and professional. T More

by Kathy Denton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Vick
Oct 07, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled that Eddie and Charles provided you with an outstanding service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 03, 2023

Mercedes-Benz of Boerne has great customer service and a nice selection of snacks in the waiting lobby. More

by Brendan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
Oct 05, 2023 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

October 02, 2023

Linda did what ever she could to help us…she is a jewel to work with More

by xxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda deLacruz
Oct 03, 2023 -

Mercedes-Benz of Boerne responded

Thank you for choosing the Mercedes-Benz of Boerne! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Linda and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

September 30, 2023

The service provided exceeded my expectations. I appreciate the constant communication that my service advisor Linda provided. More

by gmoseleysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
De La Cruz, Linda
Oct 03, 2023 -

Mercedes-Benz of Boerne responded

Thank you for choosing the Mercedes-Benz of Boerne! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Linda and her dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

September 30, 2023

I didn't purchase my Mercedes from this location, but the service and repairs are good quality work. My service representative is always Lynda De La Cruz. She's awesome and knows her job. More

by A Sessions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Cruz
Oct 03, 2023 -

Mercedes-Benz of Boerne responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Linda went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 30, 2023

Always professional, and given the best service they treat you like family and I would rather go to Mercedes Benz of Boerne over any other dealership More

by a.m.plumbing17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patch
Oct 03, 2023 -

Mercedes-Benz of Boerne responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that James went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 30, 2023

Linda De La Cruz at Mercedes-Benz of Boerne provides exceptional service. She listens to the bedders of her customers and provides the most outstanding service. Go visit Linda you won’t regret it! More

by Nicole Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
Oct 03, 2023 -

Mercedes-Benz of Boerne responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Linda went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 29, 2023

Had several issues that required detailed attention, broad enough to include parts, warranty repair and including s loaner vehicle. Although complex, the dealership was patient and attentive in fully re More

by TARTERD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Oct 03, 2023 -

Mercedes-Benz of Boerne responded

Thank you for leaving a five-star review and for choosing Mercedes-Benz of Boerne. We are thrilled to hear that we were able to provide you with an excellent sales and service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again.

September 28, 2023

Comprehensive and thorough service professionals ensure that my vehicles operate as expected. My Service Advisor Linda is the best at communicating and ensuring fair pricing on services. More

by lvermont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Oct 03, 2023 -

Mercedes-Benz of Boerne responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Linda went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

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