
Mercedes-Benz of Boerne
Boerne, TX
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Ivan and his guys in the Service Department went above and beyond to get my Sprinter repaired and back on the road! Service like this is hard to find these days. Thank you, gentleman! and beyond to get my Sprinter repaired and back on the road! Service like this is hard to find these days. Thank you, gentleman! More
⭐️⭐️⭐️⭐️⭐️ I recently took my GLE 350 to Mercedes-Benz of Boerne for service, and let me tell you—Charles is an absolute legend! From the moment I walked in, he greeted me with a smile so bright I thought of Boerne for service, and let me tell you—Charles is an absolute legend! From the moment I walked in, he greeted me with a smile so bright I thought he was part of the dealership’s lighting system. Not only is Charles incredibly friendly and helpful, but he also has the patience of a saint. He explained everything about my service in a way that even I—someone who thinks “torque” is just a fancy way of saying “twist”—could understand. He made sure my car was taken care of with the precision of a Mercedes engineer and the enthusiasm of a kid in a candy store. Now, I have to mention—Charles is a Philadelphia Eagles fan, and I have to give credit where it’s due… they just won the Super Bowl this year! I mean, I half expected Charles to show up in a parade float instead of his service desk. Honestly, if he puts half as much passion into my GLE as he does celebrating that Eagles victory, I know my car is in championship-winning hands. If you’re bringing your car in for service, ask for Charles! Just be ready—he might throw in a free car wash AND a play-by-play breakdown of the Super Bowl highlights. More
Outstanding knowledgeable and courteous service manager. Repair ended up being more complex than originally thought and resolution was found and performed in a timely manner. Great staff. Repair ended up being more complex than originally thought and resolution was found and performed in a timely manner. Great staff. More
Ivan and Kenny at Mercedes of Boerne were do helpfully and got me back on the road when my Mercedes Diesel RV needed repair. I really liked all the friendly people that I met while I was there. Thank you and got me back on the road when my Mercedes Diesel RV needed repair. I really liked all the friendly people that I met while I was there. Thank you so much More
Outstanding service! Personnel are nothing short of outstanding. Would recommend dealership’s service department! Bravo Zulu! Personnel are nothing short of outstanding. Would recommend dealership’s service department! Bravo Zulu! More
Mercedes of Boerne provides an excellent customer experience from the moment you pull into the valet. Ivan, Sprinter Sevice Advisor, is great to work with. He communicates, lets you know what servi experience from the moment you pull into the valet. Ivan, Sprinter Sevice Advisor, is great to work with. He communicates, lets you know what services should be performed and is great to work with. Thanks for taking care of your customer's! More