Mercedes-Benz of Boerne

Excellent service, knowledgeable and friendly staff. Nice and relaxing atmosphere. There is always good snacks. Nice and relaxing atmosphere. There is always good snacks. More

Eddie Waters provided outstanding service and corrected issues that have been problems. My vehicle is now communicating with the Mercedes Me App. issues that have been problems. My vehicle is now communicating with the Mercedes Me App. More

The service representative had me wait 8 hours offering one lane excuse after another. It turned out he didn’t notify the service technicians that I will be waiting for my vehicle. The service representati one lane excuse after another. It turned out he didn’t notify the service technicians that I will be waiting for my vehicle. The service representative wouldn’t resolve the issue when requested and was very rude and at one point ugly towards me. More training this service representative needs on how to talk to the PAYING Customer! More

Excellent service experience. James was very helpful and professional. Great communication when service was completed. Highly recommend him. James was very helpful and professional. Great communication when service was completed. Highly recommend him. More

Been coming to this dealership forever. Love their customer service. And the excellent car service. Would recommend this dealership to all my friends and family . This dealership is 10 sta Love their customer service. And the excellent car service. Would recommend this dealership to all my friends and family . This dealership is 10 stars! More

First rate service department. Service Advisor, Matt was approachable, pleasant and knowledgeable. I felt he understood my concerns. Brian, Service Tech provided a video inspect Service Advisor, Matt was approachable, pleasant and knowledgeable. I felt he understood my concerns. Brian, Service Tech provided a video inspection, thorough and understood. Lounge area is awesome place to wait...drinks & snacks, wi-fi, fireplace, magazines, computers, TV and kiddie area are nice touches. More

They have good customer service and friendly staff, organized and clean, good location, easy access. organized and clean, good location, easy access. More

Charles Spencer is the best service representative I have had in over 40 years of Mercedes Benz ownership. He is attentive and thorough in his response to concerns or requests. He does not hesitate to take had in over 40 years of Mercedes Benz ownership. He is attentive and thorough in his response to concerns or requests. He does not hesitate to take the extra time and effort to get the desired result. The staff backing him up are equally dedicated to an optimum outcome. More

Wonderful experience! Nora was amazing. She made the process so easy and pleasant! Best experience buying a car. Nora was amazing. She made the process so easy and pleasant! Best experience buying a car. More

Great service, friendly staff , professional. My vehicle needed a front strut repair. Service was quick and expertly accomplished. Trustworthy and efficient! My vehicle needed a front strut repair. Service was quick and expertly accomplished. Trustworthy and efficient! More