Mercedes-Benz of Boerne

Excellent customer service and buying experience. Staff was very knowable, and not pushy at all. It was a great buying experience Staff was very knowable, and not pushy at all. It was a great buying experience More

Complete ripoff. Charging phantom "shop fees" a percent labor costs. Charging for parts 20% over msrp. Labor cost for simple oil change fluctuates every 6 months. Charging phantom "shop fees" a percent labor costs. Charging for parts 20% over msrp. Labor cost for simple oil change fluctuates every 6 months. Should be investigated. More

Superior service. Pat did an amazing job. Completely satisfied with my experience she went above and beyond! Pat did an amazing job. Completely satisfied with my experience she went above and beyond! More

Excellent service! Treated with absolute care and understanding. Went far and beyond was was expected. Absolutely recommended! Treated with absolute care and understanding. Went far and beyond was was expected. Absolutely recommended! More

Very quick and efficient experience. Allowed to order a vehicle without deposit or pressure and all worked out perfect. Allowed to order a vehicle without deposit or pressure and all worked out perfect. More

I like the way I am treated from beginning to end! It is very smooth and everyone seems to be on the ball! Eddy Waters is truly wonderful! I come all the way from New Braunfels for that reason! It is very smooth and everyone seems to be on the ball! Eddy Waters is truly wonderful! I come all the way from New Braunfels for that reason! More

Customer service excellent. Salesman very helpful and attentive. Explained and answered all of our questions Salesman very helpful and attentive. Explained and answered all of our questions More

Always Friendly efficient service when I call it go for repairs/service.or advice about my car. repairs/service.or advice about my car. More

While Pat our Service Advisor was professional and courteous as always, the value of the Service A performed did not justify the price. Most annoying was the ongoing attempt to “UpSell” services th courteous as always, the value of the Service A performed did not justify the price. Most annoying was the ongoing attempt to “UpSell” services that were not requested or were not needed based on mileage and age of the car. This practice should be illegal! People not familiar with car are likely being cheated or conned into unwarranted work. To tell me that my car was in need of Spark Plug replacement at 35000 miles. The price of $1100.00 Is blatantly dishonest. Then to tell me that the Wiring Harness needs to replaced as well for an additional $ 2600.00 is beyond the pale! We will never again have our vehicle serviced at Mercedes of Boerne. It is about time to step up to a newer model but it certainly won’t be purchased from your dishonest Dealership. More

Ryan was awesome to work with! Definitely a satisfied and happy customer. Highly, highly recommended. Definitely a satisfied and happy customer. Highly, highly recommended. More