Mercedes-Benz of Boerne

Service department is by far the best I’ve ever delt with! Charles is always responsive and helpful! with! Charles is always responsive and helpful! More

Great service! Charles is always cordial , professional and easy to help. Kudos to a great team. Charles is always cordial , professional and easy to help. Kudos to a great team. More

I got three things accomplished: Service B, Windshield Replaced, and Replaced Lost Key Fob. I liked that I could get many things accomplished at one place and in about a day and a half. Also loved getti Replaced, and Replaced Lost Key Fob. I liked that I could get many things accomplished at one place and in about a day and a half. Also loved getting a loaner vehicle so that I could continue my daily activities & errands without interruption! :) More

My service advisor, David was phenomenal. He kept in contact, kept me looped in every step of the way and exceeded all of my expectations He kept in contact, kept me looped in every step of the way and exceeded all of my expectations More

Mercedes Benz of Boerne provided me with excellent customer service overall and Chris kept me well informed throughout the entire process as well. customer service overall and Chris kept me well informed throughout the entire process as well. More

I recommend Mercedes Benz of Boerne because the staff are caring and extremely caring and polite. The service is excellent … caring and extremely caring and polite. The service is excellent … More

David Rockwell was awesome! He helped me know what to do with my next steps. He helped me know what to do with my next steps. More

Ivan and his guys in the Service Department went above and beyond to get my Sprinter repaired and back on the road! Service like this is hard to find these days. Thank you, gentleman! and beyond to get my Sprinter repaired and back on the road! Service like this is hard to find these days. Thank you, gentleman! More

Outstanding Service Follow up My service was prompt Service provided waiting Will return and continue service with my service coordinador Service provided waiting Will return and continue service with my service coordinador More

⭐️⭐️⭐️⭐️⭐️ I recently took my GLE 350 to Mercedes-Benz of Boerne for service, and let me tell you—Charles is an absolute legend! From the moment I walked in, he greeted me with a smile so bright I thought of Boerne for service, and let me tell you—Charles is an absolute legend! From the moment I walked in, he greeted me with a smile so bright I thought he was part of the dealership’s lighting system. Not only is Charles incredibly friendly and helpful, but he also has the patience of a saint. He explained everything about my service in a way that even I—someone who thinks “torque” is just a fancy way of saying “twist”—could understand. He made sure my car was taken care of with the precision of a Mercedes engineer and the enthusiasm of a kid in a candy store. Now, I have to mention—Charles is a Philadelphia Eagles fan, and I have to give credit where it’s due… they just won the Super Bowl this year! I mean, I half expected Charles to show up in a parade float instead of his service desk. Honestly, if he puts half as much passion into my GLE as he does celebrating that Eagles victory, I know my car is in championship-winning hands. If you’re bringing your car in for service, ask for Charles! Just be ready—he might throw in a free car wash AND a play-by-play breakdown of the Super Bowl highlights. More