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Mercedes-Benz of Boerne

Boerne, TX

4.8
799 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 799 reviews

February 03, 2024

Excellent customer service, always satisfied. Step by step they keep you informed and offer options when needed. More

by Dinah230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Feb 08, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Dinah! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

My service guy Mark DeLaFuente was very good. Overall the experience was positive but I feel that the dealer's specials page on their website is very misleading. They said they were having a batt More

by Casebase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark DeLaFuente
Feb 08, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your positive overall experience with Mark. We appreciate your feedback about the dealer's specials page on their website. Transparency in promotions is crucial, and your suggestion about providing discounts through service reps if advertised on the website is valuable. We'll pass your feedback along. Safe travels, and thank you for choosing our dealership for your service needs!

January 31, 2024

The customer service of this dealership is 10 stars! Nora was a pleasure to work with. She made buying my car very easy and hassle free. This was by far my easiest and most enjoyable car buying experien More

by jason.mckee13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora
Feb 02, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your 10-star review! We're thrilled to hear about your excellent experience with Nora at Mercedes-Benz of Boerne. We appreciate your recommendation and look forward to providing top-notch service in the future. Enjoy your new car, and thank you for choosing us!

January 31, 2024

Great! and Friendly Robert B is the one of the nicest person to deal with More

by nieaj37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Broiszewski
Feb 02, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Feb 02, 2024 -

nieaj37 responded

Thank you

January 30, 2024

Mr. Waters in the service department always takes great care of my family and myself. More

by wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Feb 01, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to hear that Mr. Waters in our service department consistently provides great care for you and your family. Thank you for choosing us for your service needs!

January 30, 2024

Lynda answered my call very quickly and listened carefully to my concerns. She takes attention to detail! Thank you. More

by almalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Dela Cruz
Feb 01, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 29, 2024

Thank you for a smooth and enjoyable experience while purchasing our vehicle. Sales Rep was patient and helpful to meet our needs and wants. Finance was thorough and knowledgeable. More

by Melissa Badillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard
Jan 30, 2024 -

Mercedes-Benz of Boerne responded

Thank you Melissa for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 28, 2024

Great customer service rep, Andres Potes, was very professional, helpful and personable. Recommended services that needed attention, but did not pressure me into having them performed. Overall, ve More

by rgonzales42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Pote
Feb 01, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that your experience with Andres was excellent. It's great to know that he provided professional, helpful, and personable assistance, recommending necessary services without pressure. We appreciate your positive feedback on the well-coordinated service department and the clean, comfortable waiting areas. Thank you for taking the time to share your positive experience! Safe travels!

January 27, 2024

Great Service as always from Eddy Waters and his team! ! Eddy is the reason I drive across town to the Boerne Dealership. More

by Jenkins87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
Jan 30, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

Professional and knowledgeable people like Matthew Johnson my service advisor make the experience easy and painless. More

by Jhgatens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Jan 30, 2024 -

Mercedes-Benz of Boerne responded

We're glad to hear that Matthew, your service advisor, made the experience easy and painless for you. Professional and knowledgeable service is something we strive for. Thank you for your positive feedback and for choosing our service!

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