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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
799 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 799 reviews

February 15, 2024

This dealership and one other in Memphis where we lived 1999-2016 are the only consistently happy service experiences I have had in my long life!! There are several others in the San Antonio area for which More

by Iona707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Telemantes, Eddy Waters
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Feb 17, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that your experiences with our dealership and another one in Memphis have consistently been positive and happy service experiences. Five stars for efficiency, professionalism, promptness, and discounts are fantastic to hear, and it's clear that these aspects contribute to making you a happy customer. We appreciate your positive feedback, and it's great to know that they maintain low employee turnover, fostering a consistent and positive environment. Thank you for choosing our dealership, and we look forward to continuing to serve you!

February 15, 2024

Linda is an amazing service advisor! Professional, thoughtful, and very helpful! She makes it comfortable for women! More

by MHolcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Feb 17, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to hear that Linda has provided you with amazing service as an advisor! Being professional, thoughtful, and helpful, and making the experience comfortable, are all qualities we value in our team members. We'll be sure to pass along your appreciation to Linda. Thank you for choosing us, and we look forward to serving you again in the future!

February 15, 2024

Mark DeLafuente is an absolute gem. He always goes above and beyond to be helpful and informative. More

by Brandy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Delafuente, Michael Valenzuela
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Feb 17, 2024 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that Mark has been an absolute gem, going above and beyond to be helpful and informative. We'll make sure to pass along your kind words to him. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future!

February 14, 2024

Friendly, courteous, customer service. Thorough and detailed communications. Timely greeting by attendants. Every question answered, compassionate clarification of my issues and concerns. More

by RLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
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Feb 16, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words and positive feedback! We're thrilled to hear about your experience with our friendly, courteous, and thorough customer service. It's wonderful that you felt treated as a valued client, and we appreciate your recognition of our efforts to address your questions and concerns. We look forward to providing you with the same level of service and interaction on your next visit. We value your business and appreciate the opportunity to serve you.

February 13, 2024

Great service, great people. I know that when I arrive there that I will be treated with great respect. More

by Timmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patch
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Feb 16, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Timmy! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 12, 2024

Very helpful and fixed the car on time. Will be back again lynda is the best! More

by speedway411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda delacruz
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Feb 13, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that you had a positive experience with us and that Lynda provided excellent service. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing us, and we look forward to serving you again in the future!

February 12, 2024

We have used other dealerships for repair services, MB of Boerne is hands down the best. They are efficient and friendly. I appreciate their attitude and helpful service. More

by emilyiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Potes
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Feb 14, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with our repair services at Mercedes-Benz of Boerne. Our team is dedicated to providing efficient and friendly service, and we appreciate your recognition of their attitude and helpfulness.

February 09, 2024

Linda de la Cruz is a great ambassador for the dealership. She is the quarterback that addresses all issues flawlessly. The company is lucky to have her. More

by Rugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
Report | Print
Feb 10, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words about Linda! We're delighted to hear that she serves as a great ambassador for the dealership and addresses all issues flawlessly. Your recognition of her contribution is appreciated, and we consider ourselves fortunate to have her on our team. We appreciate your business and look forward to serving you again.

February 05, 2024

Linda de La Cruz was excellent in every way. She is a gem, and you are lucky to have her. More

by Rugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de La Cruz
Report | Print
Feb 09, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words about Linda! We're thrilled to hear that she provided excellent service. We appreciate your positive feedback. We value your business and hope to continue providing you with exceptional service in the future!

February 05, 2024

Staff friendly, knowledgeable and helpful especially person in charge of loaner vehicles. I would recommend to others More

by Ozzycor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
Report | Print
Feb 09, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your recommendation! It's wonderful to hear that the staff was friendly, knowledgeable, and helpful, especially with loaner vehicles. Thank you for choosing our dealership, and we look forward to serving you in the future!

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