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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
798 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 798 reviews

February 28, 2024

We are loyal customers of Mercedes-Benz of Boerne. Nora Guizar-Weedman is the BEST! More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Guizar-Weedman
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February 28, 2024

Always such an amazing experience. Pat is the best.. the entire team is top notch More

by Jamey.kim04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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Mar 02, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 24, 2024

Great customer service, quality of work and very fast at fixing my vehicle. Highly recommend. More

by Lupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
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Feb 27, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 21, 2024

Excellent, but don’t change the seat and turn the car off driver profile changes. More

by Taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cardenas, Louis Pisano, Tumay Olivia
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Feb 24, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your feedback! We appreciate your positive experience. We aim to ensure that your experience with us is consistently excellent. Thank you for choosing us, and we look forward to serving you in the future!

February 20, 2024

Ryan De took care of my car, everything ran smoothly! Thank you Ryan for the help! More

by darkzali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan De
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Feb 24, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that Ryan took care of your car and ensured that everything ran smoothly. Thank you for recognizing Ryan's efforts, and we appreciate your positive feedback. Thank you for choosing us, and we're here to help with any future automotive needs you may have!

February 19, 2024

Communicate well. Customer relations are important and were addressed very quickly with follow up and quick action. More

by Moday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
Report | Print
Feb 24, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your feedback! It's great to hear that our communication and customer relations were addressed promptly and effectively. Customer satisfaction is a top priority for us, and we're glad you experienced quick follow-up and action. Thank you for choosing us!

Feb 26, 2024 -

Moday responded

Following up with rating

February 18, 2024

Andres was an amazing service advisor. My car needed a lot of work but he worked with me letting me know the absolute necessary maintenance. More

by chelsea33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Feb 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you Chelsea for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 18, 2024

Overall had a great experience with this dealership. From start to finish had excellent service . The staff was very knowledgeable of their vehicles and gave many details. My personal sales representati More

by Usesnumbers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Espino
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Feb 23, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had an overall great experience with our dealership, and Rey, your personal sales representative, provided excellent service. His assistance with information, keeping you informed, and going the extra mile to arrange transport speaks to his dedication. Thank you for recommending Rey, and we appreciate your satisfaction with the entire process. Safe travels in your new vehicle!

February 17, 2024

Professional and courteous sales staff enabled us to purchase our new vehicle stress-free. Thank you! More

by pillowm58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Telamantez
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Feb 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 15, 2024

This dealership and one other in Memphis where we lived 1999-2016 are the only consistently happy service experiences I have had in my long life!! There are several others in the San Antonio area for which More

by Iona707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Telemantes, Eddy Waters
Report | Print
Feb 17, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that your experiences with our dealership and another one in Memphis have consistently been positive and happy service experiences. Five stars for efficiency, professionalism, promptness, and discounts are fantastic to hear, and it's clear that these aspects contribute to making you a happy customer. We appreciate your positive feedback, and it's great to know that they maintain low employee turnover, fostering a consistent and positive environment. Thank you for choosing our dealership, and we look forward to continuing to serve you!

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