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Mercedes-Benz of Boerne

Boerne, TX

4.8
798 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 798 reviews

March 06, 2024

Our service manager, Eddie Waters, is excellent, a rare combination of professional and personable! Thank you More

by jodaro91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters, Al Cardenas
Mar 10, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words! We're thrilled to hear that Eddie, our service manager, provided you with excellent and personable service. We aim to create positive and professional experiences for our customers, and it's great to know that we've met that goal. We appreciate your trust and business!

March 05, 2024

They are all very professional and courteous in every department I have ever worked with. Would highly recommend. More

by lisa.annis78
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Mar 08, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your positive feedback! It's fantastic to hear that you've consistently experienced professionalism and courtesy across various departments. Thank you for recommending us. We look forward to continuing to provide you with excellent service in the future!

March 05, 2024

Ryan was Awesome, as usual! He is alway very polite and is a consummate professional! More

by Greg
Recommend Dealer
Yes
Employees Worked With
Ryan De La Hunty
Mar 07, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that Ryan provided you with excellent service! Politeness and professionalism are key aspects of our team's commitment to customer satisfaction. Thank you for your kind words, and we appreciate your continued trust in us!

March 04, 2024

Worked with my usual representative to plan for a vehicle inspection ahead of vehicle registration. Dealership was thorough, honest, and stuck well to estimated completion time (as inspection was a walk-in). More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Mar 08, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your experience with the dealership, especially for the vehicle inspection, was thorough, honest, and adhered well to the estimated completion time. Planning ahead for vehicle inspections can be crucial, and it's great to know that your representative worked with you to ensure a smooth process. Thank you for choosing our dealership, and we look forward to assisting you with any future needs!

March 02, 2024

Great customer service! I was impressed how Guy Vick helped with my car purchases, he provided me with excellent service throughout the entire process. He was friendly, know More

by Luis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
Mar 07, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your positive experience with Guy and the Mercedes-Benz of Boerne team! It's great to hear that Guy provided you with excellent service and made the car purchasing process smooth and enjoyable. We appreciate your recommendation. Enjoy your new car!

March 02, 2024

Excellent service, friendly personnel, knowledgeable and very understanding of issues involving my expectations and goals. More

by gparisealy
Recommend Dealer
Yes
Employees Worked With
Ivan
Mar 13, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that you received excellent service and found our personnel to be friendly, knowledgeable, and understanding of your expectations and goals. Your positive feedback is much appreciated, and we're here to continue providing support for all your automotive needs. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

March 02, 2024

Andres is amazing. He fixed my car and made the service process so easy. He is an asset to the dealership and makes customers feel VIP. More

by Linda May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Potes, Allen French
Mar 07, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that Andres provided you with amazing service and made the process easy for you. Customer satisfaction is indeed valuable, and it's great to know that he is an asset to the dealership. Safe travels, and we hope you enjoy your well-serviced car!

March 01, 2024

They don’t waste our time. Everything is done in a timely manner, from making an appointment to picking up our vehicle More

by lily7244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Mar 03, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your experience with the dealership is efficient and timely, from making an appointment to picking up your vehicle. We appreciate your business and look forward to serving you again in the future!

February 29, 2024

Friendly, helpful and no xxxxxxxx. Especially our service advisor James was very helpful. Night time tow truck drop off could be improved. Entrance too small for tow truck driver to tu More

by Ton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
Mar 03, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your feedback and are glad to hear that you found the staff to be friendly and helpful, especially your service advisor James. Your insight regarding the tow truck drop-off during nighttime is valuable, and we'll consider this to improve the process. We value your business and look forward to serving you again in the future!

February 29, 2024

The salesman was great in and out and delivered vehicle, worked out great. Very happy! More

by Smithb175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Mar 03, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that your experience with our salesman was excellent and that you are very happy with your new vehicle! We appreciate your business and look forward to serving you again in the future.

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