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Mercedes-Benz of Boerne

Boerne, TX

4.8
796 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 796 reviews

April 03, 2024

The service is very efficient and attentive. Explanation of problem was communicated in an understandable manner. More

by Herbert krumnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Dela cruz
Apr 05, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 31, 2024

I appreciate very much the excellent facilities/service, especially the service/assitance provided by my service advisor , Mr. Mark DrlaFuente. More

by imelda.panguito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark DelaFuente
March 31, 2024

Great service & expertise on my C300 car. Quick work on my car. Listed things I needed. More

by rcastorena9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Apr 04, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 31, 2024

We were hesitant to take our Mercedes Benz CLS 450 to MB Boerne for service as in the past we have purchased & serviced several vehicles from them & the service experiences are typically horrible, and the l More

by BestcatGypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Apr 05, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your recent experience with us at Mercedes-Benz of Boerne! We're glad to hear that Charles provided professional and friendly service during your visit for the recall check. We're pleased that the check was completed without any repairs needed and that you were satisfied with the overall service, including the car wash. We appreciate your feedback and are delighted that this visit has restored your faith in our Service Department. We look forward to serving you again for any future maintenance needs.

March 29, 2024

James and his team guided us thru the repair process and everything was done in a professional and timely manner! More

by TNT
Recommend Dealer
Yes
Employees Worked With
James Patch
Apr 04, 2024 -

Mercedes-Benz of Boerne responded

That's fantastic to hear! We're glad that James and his team provided you with a professional and timely repair experience. Customer satisfaction and efficient service are our top priorities, and we're thrilled that we could meet your expectations. We're here to ensure your continued satisfaction with our services.

March 28, 2024

Service advisor always professional and keeps me informed of the status. Service work expertly done. More

by bdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Mar 30, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Love the services provided especially my Service Advisor Pat. She is awesome to work with More

by lrcvsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Mar 30, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Pat provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 27, 2024

Our service representative, Mr Eddie Waters, is so efficient, knowledgeable, and engaging that, although we now live in the Austin area, we continue to bring our vehicles to Boerne. That says it all More

by Ltran77375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Waters
Apr 03, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your experience! We're delighted to hear that Eddie has provided you with efficient, knowledgeable, and engaging service at Mercedes-Benz of Boerne. We appreciate your continued loyalty and trust in our dealership, especially considering you've bought your last three vehicles from us. We value your recommendation and look forward to serving you again!

March 27, 2024

Our sales consultant Robert Broniszewski is amazing! He gave us the best car buying experience ever! He approached us while we were looking around and waiting for our car to be serviced, was very thorou More

by dcmaligayapt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Broniszewski
Apr 03, 2024 -

Mercedes-Benz of Boerne responded

That sounds like an amazing experience with Robert! We're thrilled to hear that he provided you with such a positive car buying experience, from approaching you while you were waiting for your car to be serviced to being thorough and patient throughout the process. It's great that you were able to secure a good interest-rate deal and even received Mercedes Benz goodies from the shop. We'll be sure to pass along your kind words to Robert.. We appreciate your business and hope you enjoy your new vehicle!

March 27, 2024

Superior in all aspects. Helpful. Convenient. Best service in the area. Would recommend bro others. More

by spena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Portes.
Mar 29, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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