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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
796 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 796 reviews

April 19, 2024

Excellent service. Service manager kept me updated, as usual, and was very polite and professional. Service was complete in a timely manner. More

by Gregmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Del La Cruz
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Apr 20, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 18, 2024

Boerne MB has been my dealership since 2012. I have owned 4 cars through them & have been extremely happy with every aspect of this branch. Patricia did a great job as my service adviser this pa More

by Cresadavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
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Apr 19, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear about your loyalty and positive experiences with us at Mercedes-Benz of Boerne since 2012! It's fantastic to know that you've owned four cars through us and have been extremely happy with every aspect of our branch. We're also pleased to hear that Patricia did a great job as your service adviser during your recent visit. We're here to ensure your continued satisfaction with our services!

April 13, 2024

Service associate was polite and informative. Bit disappointed as a part I ordered couldn't be found. In addition a crumpled water bottle was left on my seat. Good service but sloppy details. More

by MB owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan de la Hurty
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Apr 17, 2024 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Kevin Boles Service Director kboles@maxwell.group1auto.com

April 12, 2024

Excellent service everyone very polite and my suv working great Im so happy with the service More

by christyestrada1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 16, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Mark De La Fuente did a great job of handling my service visit this week! Mark was so helpful and informative that I decided to purchase a new service package, while I was there! More

by Xavier Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuente
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Apr 13, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Mark provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 11, 2024

Charles was very helpful! Dealership is very clean and friendly. I enjoy going there to get service. More

by Herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Apr 13, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Charles provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 10, 2024

Great job work performed as discussed our service provider Andres is awesome thank you Mercedes Benz of Boerne they treat you like and a King and a Queen. More

by deng201565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Portes
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Apr 12, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Andres provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 08, 2024

Employees and staff are the most courteous and knowledgeable people to deal with in Boerne More

by mr.garansuay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
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Apr 10, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Everyone that works at the dealership has always been nice and helpful when it comes to my vehicle. More

by RV
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
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Apr 09, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a nice and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

This is my third Mercedes. I just purchased a new 2024 C300 and received outstanding service from Jeff Bouchard. I was treated with kindness and respect. We spent the afternoon More

by Happy Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bouchard
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Apr 09, 2024 -

Mercedes-Benz of Boerne responded

That's fantastic to hear about your experience with Jeff and your new 2024 C300! We're thrilled that he provided you with outstanding service, treated you with kindness and respect, and ensured that you were pleased with your selection without using sales pressure tactics. We're here to help and ensure your satisfaction with your new Mercedes!

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