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Mercedes-Benz of Boerne

Boerne, TX

4.8
784 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 784 reviews

January 01, 2025

Excellent service, friendly staff, reasonable prices, efficient and courteous. They even wash my car each time I visit More

by fourplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer , Louis Pisano, Tumay Olivia
Jan 02, 2025 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2024

Booking the service was easy and price was better than others. They did not however give me my loaner vehicle and did not have pick up or drop off service. Other dealerships have been better at that part More

by katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Tumay Olivia
Jan 01, 2025 -

Mercedes-Benz of Boerne responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Kevin Boles, the Service Director will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Neil Potter General Manager npotter@mbboerne.com

December 31, 2024

Misc words to meet the minimum length Misc words to meet the minimum length M More

by kasmdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 02, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Made an appointement online for oil change for my Sprinter based class c rv and arrived two hours early. They were able to take me in immediately and do a full service instead of just the oil change. More

by jaffa.alan.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch; service advisor
Jan 02, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

Rey was very helpful. He got me what I wanted on price.. 100% satisfaction.will definitely go back to San Antonio More

by Mayra.cant2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Espino, Robert Guenther
Jan 01, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2024

Friendly and courteous staff. The porters are polite and make sure that your Service advisor is informed you have arrived. More

by Annam37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la cruz
Dec 30, 2024 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

Dealership was excellent. Came in from Fort Worth to purchase a used vehicle and was in and out within an hour. Great service and wonderful staff. Glad to have bought with MB More

by rolandfwtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramirez and Travis Eiland
Dec 30, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Fast, easy, great customer service! Linda was amazing and took great care of me! Completely a different experience from other dealerships. I highly recommend them! More

by hairdesignsbyapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda was the only person I worked with, Louis Pisano
Dec 28, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 24, 2024

This is my 4th purchase from Mercedes-Benz of Boerne, and this buying experience, much like the others, was nothing short of exceptional. The staff’s dedication to excellence, combined with their personalize More

by Rudolph Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Broniszewsk, Benjamin Knack
Dec 25, 2024 -

Mercedes-Benz of Boerne responded

Hi Rudolph, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

December 24, 2024

I have owned many Luxury Vehicles in my life from a variety of Dealers. MB of Bourne is by farther most professional and thorough - Every Department, Every Service is Exceptional ! More

by xgarcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Dec 25, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.