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Mercedes-Benz of Boerne

Boerne, TX

4.8
787 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 787 reviews

August 08, 2024

MB of Boerne is my top choice for service in this area. The customer service is excellent! More

by zionandcarmelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurturo Farias
Aug 10, 2024 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

The customer service I received during this visit was exceptional. The employees I was in contact with, especially Ryan, my service advisor was exemplary. More

by valerybaeza
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan DeLa?
Aug 10, 2024 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Great customer service and maintenance service. Service Advisor, Lynda Cruz Lind Thank you so much for all you do!!! More

by sahomes4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Cruz Lind
Aug 10, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

The work done seems to be OK. It was expensive. I was surprised that they didn't even clean the windshield. I am missing the tire monitor that was on the dash. More

by spencer_ledlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Aug 10, 2024 -

Mercedes-Benz of Boerne responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (830) 981-6000 so we may assist you in moving forward towards a resolution.

August 06, 2024

Very professional and courteous staff. Extremely clean and nice looking dealership. High Class facility. Enjoyed the visit. More

by JamesW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer, Louis Pisano, Tumay Olivia
Aug 07, 2024 -

Mercedes-Benz of Boerne responded

Hi Jamesw, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 03, 2024

Absolutely Fantastic Store, Management Team is very friendly. From start to finish I enjoyed every minute purchasing my 2023 EQ 350 if your even thinking about a Mercedes-Benz don't buy anything until More

by pattiesonestop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Espino, Guy Vick, Eddy Waters, Al Cardenas, Sean Gahan
Aug 04, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Boerne

August 03, 2024

My wife was in Boerne TX (9 hours from our home) with our daughter who is due any minute with her first child and our first grandchild when her ML350 started running really rough. She was extremely scared th More

by astrosdaryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark DeLaFuente (service)
Aug 07, 2024 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found Mark to be so supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Very detailed and work well, exceptional service, willing to negotiate, good financing options, very well managed dealership More

by jeet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Munoz
Aug 04, 2024 -

Mercedes-Benz of Boerne responded

Hi Jeet, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Wonderful place and always has been . Employees are always helpful especially Patricia Enrique. I have mobility problems and the staff was very helpful. More

by wrightm45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thought Guy Vick was retired. Patricia Enrique
Aug 04, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to Patricia here at Mercedes-Benz of Boerne! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

Lynda De La Cruz is wonderful to work with. Explains issues and returns calls within minutes and always has a smile for you. More

by housewincek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Aug 04, 2024 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lynda here at Mercedes-Benz of Boerne! Please let us know if there is anything else we can do for you; we are more than happy to help!

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