Mercedes-Benz of Boerne
Boerne, TX
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The customer service I received during this visit was exceptional. The employees I was in contact with, especially Ryan, my service advisor was exemplary. exceptional. The employees I was in contact with, especially Ryan, my service advisor was exemplary. More
The work done seems to be OK. It was expensive. I was surprised that they didn't even clean the windshield. I am missing the tire monitor that was on the dash. It was expensive. I was surprised that they didn't even clean the windshield. I am missing the tire monitor that was on the dash. More
Very professional and courteous staff. Extremely clean and nice looking dealership. High Class facility. Enjoyed the visit. Extremely clean and nice looking dealership. High Class facility. Enjoyed the visit. More
Absolutely Fantastic Store, Management Team is very friendly. From start to finish I enjoyed every minute purchasing my 2023 EQ 350 if your even thinking about a Mercedes-Benz don't buy anything until friendly. From start to finish I enjoyed every minute purchasing my 2023 EQ 350 if your even thinking about a Mercedes-Benz don't buy anything until you talk to the team at Mercedes-Benz of Boerne. More
My wife was in Boerne TX (9 hours from our home) with our daughter who is due any minute with her first child and our first grandchild when her ML350 started running really rough. She was extremely scared th daughter who is due any minute with her first child and our first grandchild when her ML350 started running really rough. She was extremely scared that it was going to leave them on the side of the road during this medically critical time. She called me and I called Mark DeLaFuente (service manager) at Mercedes Benz of Boerne and he scheduled an appointment for the first thing this morning. They diagnosed the issue and repaired our car within a few hours. I can’t even explain how much it meant to us during this stressful time to know we have a completely reliable car. Thank you again for the GREAT customer service Mark and Mercedes Benz of Boerne Texas! Sincerely Daryl More
Wonderful place and always has been . Employees are always helpful especially Patricia Enrique. I have mobility problems and the staff was very helpful. Employees are always helpful especially Patricia Enrique. I have mobility problems and the staff was very helpful. More