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Mercedes-Benz of Boerne

Boerne, TX

4.8
824 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 824 reviews

February 18, 2025

Service beyond measure. From the moment we stepped on the service drive to when we picked up our vehicle nothing but excellence. More

by regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 17, 2025

This dealership is top-notch Their customer service is outstanding - I am 50 minutes away and well worth it - although I tried the dealership 10 minutes away from me (Selma) - I had to walk out disappoint More

by Therapist-Frey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service maintenance and sales staff.
Feb 19, 2025 -

Mercedes-Benz of Boerne responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2025

I previously left a negative review but decided to give this dealer another chance. Brought my car for service after Engine light came on. They diagnosed a bad oil pump valve and quoted me $5132 to repla More

by michaelmaddr-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Feb 20, 2025 -

Mercedes-Benz of Boerne responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Kevin Boles, the service director here at Mercedes Benz of Boerne will be reaching out to you directly. Until then, if there is anything that you may need please feel free to reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Neil Potter General Manager Mercedes-Benz of Boerne npotter@mbboerne.com 830-981-6002

February 14, 2025

Fast and efficient service an MB Boerne had a loaner car and was able to fit my schedule More

by Bpierce11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 18, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2025

Jeff Bouchard was wonderful throughout the entire buying/leasing purchase. He offered me a great deal. The entire negotiation process was through phone calls and emails. I never went to the dealershi More

by zzztexas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bourchard
Feb 18, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

Had a great experience working with Rey Espino. He worked out a fair trade deal, and we purchased a 2025 GLE450e. I’ve never been to a Mercedes dealer before. We’ll most definitely return. Than More

by Carl Phillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rey Espino
Feb 17, 2025 -

Mercedes-Benz of Boerne responded

Hi Carl, we are very happy Rey Espino could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

I recently purchased my first vehicle through Mercedes Benz of Boerne, and let me tell you from start to finish I was thoroughly impressed by the professionalism I received. The communication and customer More

by Micaiah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William,Desiree
Feb 17, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Thanks for the recommendation, and have an amazing day!

February 11, 2025

Courteous staff. David did a great job of explaining things and the work needed. Overall a very good experience. More

by PJK1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Feb 14, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We hope you have a great day!

February 11, 2025

Great dealership that is always professional and the best Mercedes dealership in the Hill Country! More

by black hacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 16, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

I liked that I got a loaner Mercedes and did not have to take Uber all the way back to Alamo Heights. ! Also the salesmen are nice but not pushy. The dealership has good tea and snacks More

by NancyHawaii1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Feb 14, 2025 -

Mercedes-Benz of Boerne responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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