Mercedes-Benz of Boerne
Boerne, TX
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The dealership is great trying to fix manufacturing defects...My brand new 2024 GLE 450e has been in service for 37 days out of 56 days of ownership with check engine light and charger not connected in defects...My brand new 2024 GLE 450e has been in service for 37 days out of 56 days of ownership with check engine light and charger not connected indicators coming on. I have opened 2 cases with Mercedes Exec team and still waiting on a resolution. The Texas lemon law has already kicked in since it over 30 days with 3 service dropoffs since 7/31/2024. Hello Mercedes...!!! More
They were courtesy, prompt, and professional. Despite being 40 minutes from my house and not the closest Mercedes dealership , l service my auto there because of their repulsion as a great servic Despite being 40 minutes from my house and not the closest Mercedes dealership , l service my auto there because of their repulsion as a great service department. They delivered as always. My service advisor was David. He's great! More
Service was excellent, as always, Mercedes-Benz of Boerne. David kept me informed of the progress of their service and of the costs of options for additional services. We live within driving range Boerne. David kept me informed of the progress of their service and of the costs of options for additional services. We live within driving range of four Mercedes dealerships. We prefer Borrne for all our M/B needs—purchase, service and trade-ins More
Chris offered great professional and kind service. He was excellent. The persons that washed did not do a good job, and it had to be redone. The last person who drove my car back, did not say anything He was excellent. The persons that washed did not do a good job, and it had to be redone. The last person who drove my car back, did not say anything, just parked it and walked away. More
Eddy Waters was very professional, right away he sent me the prices for the work they were doing on my vehicle. Mr. Eddy does excellent work. Thank you for all you do Mr. Eddy. Keep up the good work. The te the prices for the work they were doing on my vehicle. Mr. Eddy does excellent work. Thank you for all you do Mr. Eddy. Keep up the good work. The technician Erik did an excellent job on my vehicle. My vehicle feel good while driving and feeels very smoothly. Mr. Eddy and Erik thank you so much for everything you do. More
Wonderful dealership and service department. Linda is the best service manager. So helpful and keeps me updated through the service. Linda is the best service manager. So helpful and keeps me updated through the service. More