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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
895 Reviews
Call Dealership (844) 650-7756
View Awards

31445 Interstate 10 W

Boerne, TX

78006

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Showing 895 reviews

January 03, 2025

Fast efficient and personal service. One day appointment, no waiting! I know high prices are from training and much overhead. TY Tom More

by tschiotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James offered to help if needed on his day off!, Louis Pisano, Tumay Olivia
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Jan 05, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Warm and professional service with smooth efficiency, and effective communication, nothing was left to want. Thank you! More

by mail
Recommend Dealer
Yes
Employees Worked With
De la Cruz
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Jan 05, 2025 -

Mercedes-Benz of Boerne responded

Hello Mail, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Excellent service, friendly staff, reasonable prices, efficient and courteous. They even wash my car each time I visit More

by fourplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer , Louis Pisano, Tumay Olivia
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Jan 02, 2025 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2024

Misc words to meet the minimum length Misc words to meet the minimum length M More

by kasmdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 02, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Made an appointement online for oil change for my Sprinter based class c rv and arrived two hours early. They were able to take me in immediately and do a full service instead of just the oil change. More

by jaffa.alan.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch; service advisor
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Jan 02, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Booking the service was easy and price was better than others. They did not however give me my loaner vehicle and did not have pick up or drop off service. Other dealerships have been better at that part More

by katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Tumay Olivia
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Jan 01, 2025 -

Mercedes-Benz of Boerne responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Kevin Boles, the Service Director will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Neil Potter General Manager npotter@mbboerne.com

December 30, 2024

Rey was very helpful. He got me what I wanted on price.. 100% satisfaction.will definitely go back to San Antonio More

by Mayra.cant2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Espino, Robert Guenther
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Jan 01, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2024

Friendly and courteous staff. The porters are polite and make sure that your Service advisor is informed you have arrived. More

by Annam37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la cruz
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Dec 30, 2024 -

Mercedes-Benz of Boerne responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

Dealership was excellent. Came in from Fort Worth to purchase a used vehicle and was in and out within an hour. Great service and wonderful staff. Glad to have bought with MB More

by rolandfwtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramirez and Travis Eiland
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Dec 30, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Fast, easy, great customer service! Linda was amazing and took great care of me! Completely a different experience from other dealerships. I highly recommend them! More

by hairdesignsbyapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda was the only person I worked with, Louis Pisano
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Dec 28, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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