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Mercedes-Benz of Boerne

Boerne, TX

4.8
825 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 825 reviews

February 23, 2025

Great communication and fast, friendly service. Top Notch all the way. We will be back. More

by rrawls1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Rockwell
February 22, 2025

MB of Boerne is the best dealership south of the state capital. There is no other close to their customer service. They treat you like family and care to your needs with sincere. I cannot see myself going More

by rb803853
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
February 21, 2025

I had an absolutely incredible experience purchasing my C300, all thanks to Rey! From start to finish, he made the process stress-free. He even arranged for my pickup from the airport, which was a huge hel More

by Jamie H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey
February 21, 2025

Guy represented Mercedes very well. He was a pleasure to work with in purchasing our vehicle. We would not own a Mercedes if it had not been for Guy. More

by Rhonda Field
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick & Desiree
February 21, 2025

Customer service & Patricia Enriquez always excellent to deal with. All positive with MB Boerne Tx More

by gingervance
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
February 20, 2025

The service was professional, quick, and easy! Charles kept me updated with everything I needed to know. Thank you for your help, Mercedes Benz of Boerne and Charles Spencer!! :) More

by Destiny C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
February 20, 2025

Michael T. was a fantastic sales rep. He made the process fast and seamless. He took care of every detail. I highly recommend you request Mike when you visit Me More

by Rebecca Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
February 20, 2025

David in the service department went out of his way to be helpful and professional. Even at the time I picked my car up and he was swamped with customer invoices, he remained calm and patiently explained th More

by susanhalfhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass your comments to David here at Mercedes-Benz of Boerne! Feel free to reach out to us if you need anything. Have a wonderful day.

February 20, 2025

Pat is great in the service department Very helpful and knowledgeable and communicative Service is great and efficient More

by vigidvani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

Hi, thanks for your praise and kind comments about Pat. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

The service department lacks communication skills and fails to follow up on a timely manner. More

by jane.anderholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
Feb 21, 2025 -

Mercedes-Benz of Boerne responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Kevin Boles, the service director will be reaching out to you directly to learn more about your experience. Until then, please feel free to reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Neil Potter General Manager Mercedes-Benz of Boerne Desk 830-981-6002 npotter@mbboerne.com

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