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Mercedes-Benz of Boerne

Boerne, TX

4.8
997 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 997 reviews

July 05, 2025

Linda de la Cruz is so helpful and friendly. I also appreciate being able to use a car while my car is being serviced. More

by Silkesnixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
July 04, 2025

Our service advisor, Linda de la Cruz, is the absolute best-extremely helpful and knowledgeable in recommending essential repairs. She takes great care of us. More

by AC1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
July 03, 2025

Outstanding professional service. I go the extra mile from Schertz to get my Benz service at this dealership. They have the best Customer Service in the Region!! More

by mike_spur44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. David Rockwell
Jul 03, 2025 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2025

Staff is always courteous and friendly. The video service check is great and use of technology to quickly communicate throughout the complete process. More

by mehaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Jul 04, 2025 -

Mercedes-Benz of Boerne responded

Hi Mehaire, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

I am so happy I chose Mercedes-Benz Dealership in Boerne to purchase a preowned vehicle. Their team did an excellent job in assisting me with my purchase. Robert in sales, Mark in finance and Desiree were e More

by Cindyaslp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert, Mark, Desiree
July 01, 2025

Sale person was very professional and accommodating. The van was clean, repaired and prepped. There was only one fob provided, I hope I can get a second one. The van fuel consumption is greater than wan More

by westbar3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bouchard
Jul 04, 2025 -

Mercedes-Benz of Boerne responded

Thank you for the feedback. We're glad to hear that our salesperson provided professional and accommodating service. We apologize for any inconvenience regarding the fob and fuel consumption. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me.   Neil Potter, General Manager  npotter@mbboerne.com

June 30, 2025

Eddy Waters and his team always provide world class service!! That’s why I’ve been bringing my vehicles to Merceds Benz of Boerne for 15 years and counting. More

by Jenkins87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Jul 03, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 03, 2025 -

Jenkins87 responded

Thank You!

June 30, 2025

The customer service was great and friendly. Every time we have service done, the staff is always courteous. More

by dbungard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Jul 01, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! If you have any further questions, please don't hesitate to reach out!

June 27, 2025

Mercedes Boerne has the best service anywhere, hands down. Chris got me in and out of there and they stand behind their work. I went to Mercedes Boerne because of their service department reputation, More

by Sassy MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 29, 2025 -

Mercedes-Benz of Boerne responded

Hi Sassy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 27, 2025

Excellent service representative. Chris Forbes is a pleasure to work with. The service exceeded my expectations. More

by Dick Lane
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 29, 2025 -

Mercedes-Benz of Boerne responded

Hello Dick, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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