
Mercedes-Benz of Boerne
Boerne, TX
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It was my first time at this dealership for service. I was thrilled to know my service advisor, Michael was the same one, who had recently moved from the deal ship I had previously used. Making an app I was thrilled to know my service advisor, Michael was the same one, who had recently moved from the deal ship I had previously used. Making an appointment was easy on line. My vehicle was ready before the promised time. I am so happy I made the change to this dealership. More
I'm now at my 6th car mark with MB of Boerne and Jeff Ramirez has definitely been my favorite salesperson by far! He followed up with me from an internet inquiry but that car had been sold. I had a quest Ramirez has definitely been my favorite salesperson by far! He followed up with me from an internet inquiry but that car had been sold. I had a question about a lease because I've never done one...he sent me a lease for a car like the one I was inquiring about with all the numbers drawn up and I was in by 5pm signing paperwork! Might I add this was via text only. He even recognized me from when he worked with the loaners. Again, excellent customer service. (And, he was working with multiple customers but he still made me feel like I was his only one.) More
I worked with david the whole time. He took. The time to break down the inspection of my car. He was informative and made what need immediate attention. I appreciate the time and care h He took. The time to break down the inspection of my car. He was informative and made what need immediate attention. I appreciate the time and care he had helping me out. David get a 10/10. Also the Dealership get 10/10 seamless and courtesy employees! More