
Mercedes-Benz of Beverly Hills
Beverly Hills, CA
Filter Reviews by Keyword
By Type
Showing 762 reviews
I had a long wait (2weeks) to get an appt to have a minor problem checked and fixed. Service then took 2 1/2 days to actually get around to servicing my car. problem checked and fixed. Service then took 2 1/2 days to actually get around to servicing my car. More
Great place to purchase a vehicle! Knowledgeable, friendly, no pressure and a great positive attitude. See YOURIY for your next vehicle purchase! Knowledgeable, friendly, no pressure and a great positive attitude. See YOURIY for your next vehicle purchase! More
Total professionalism! From my first contact (online) through the entire process, everything was handled very professionally and efficiently. Ronald had everything ready f From my first contact (online) through the entire process, everything was handled very professionally and efficiently. Ronald had everything ready for our first visit/test drive and was able to answer our questions knowledgeably, which was a refreshing change from our experiences at another rival dealership. They got us an excellent deal--we were comparing 3 similar cars at 3 dealerships and BH beat the other pricing! The entire process took a few hours but was handled without delays. They were able to prepare the car and we drove off with it the same day. Jay, the person providing the car education piece was also very thorough and knowledgeable and was patient with my questions. Overall, a well run dealership with the expected Mercedes professionalism. Well done to the GM for attracting such great talent and making them empowered to deliver excellent customer service. More
A - rated and very close to my house. All crew are very helpful and eager to attend to your MB problem. To top it all I have Mr. Michael Reyes's assistance. All crew are very helpful and eager to attend to your MB problem. To top it all I have Mr. Michael Reyes's assistance. More
I walked in with a Tesla and wanting to get a new electric car and within 15 minutes I found my dream used car with 8000 miles on it. Violet was amazing, then Jason showed me how to use the car and I electric car and within 15 minutes I found my dream used car with 8000 miles on it. Violet was amazing, then Jason showed me how to use the car and I almost am an expert More
Excellent, Professional, and kind/personal service. Service personnel took time to make sure my concerns were addressed and resolved😊. Thank You🤗 Service personnel took time to make sure my concerns were addressed and resolved😊. Thank You🤗 More