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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
463 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 463 reviews

June 13, 2024

Picked up and delivered - super service by James who saw to the cars needs and called and discussed before the work More

by Cils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
June 10, 2024

The service manager Jason was very supportive and I do appreciate his customer experience. Thanks More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hallmark
Jun 12, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Sam, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

Sylvia was very friendly, professional and respectful of my time. She made the whole experience pleasant for me, Thank you More

by o7nira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvia Avalos
Jun 10, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

This is an absolutely beautiful dealership with first class salesmanship, supporting some of the best cars on the road. More

by zieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Jun 08, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Zieman, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

Very good services Very good service And great customer support I hope they will be successful More

by Jonghoonoh79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 07, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2024

Wonderful service. Mr. Farman is very professional and helpful. Ms. Helen was explaining everything clearly and made the process very easy. Mr. Farzane followed with More

by Fariborz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzam
Jun 07, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2024

What is a E service for 350 SLK. It is impossible to get directory service for any office , no operator help. what is happing to your phone service? No loan vehicle available sin More

by atriboyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mc keie
Jun 05, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for bringing this to my attention. I apologize for the difficulties you've encountered with our phone service and the lack of loan vehicles. I would like the opportunity to address your concerns and provide better assistance. Please contact me at your earliest convenience. I look forward to speaking with you. Sam Yadegari General Manager syadegari@bhbenz.com

June 03, 2024

Great dealership, always treats you like a VIP, and provides perfect service and pays attention to all your issues. More

by Ron W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chandler
Jun 05, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Ron, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2024

Recall issues and what was promised not solved. Didn’t get timely response. As a result I have to make new arrangement to go back again. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
June 02, 2024

I requested assistance with an engine oil issue and a car wash. Thank you for your prompt response. More

by chika abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 03, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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