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Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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I had a wonderful experience with Mercedes of Beverly Hills, especially with Prince. He was phenomenal. He was honest, listened to my needs and found me an incredible deal. I am beyond grateful. P Hills, especially with Prince. He was phenomenal. He was honest, listened to my needs and found me an incredible deal. I am beyond grateful. Prince is a one of a kind sales person. Never mislead me and was true to his word all throughout. Again, can’t stress this enough, it was a seamless and excellent experience. Thank you Prince and Merc of BH. More
What a great experience from the attention to detail in every transaction to the time-spent explaining the many features and differences between models. Our account executive Sam Al-Nayar was on point and every transaction to the time-spent explaining the many features and differences between models. Our account executive Sam Al-Nayar was on point and a gentleman. Finance was a breeze and we left extremely happy with our deal. More
Excellent customer service by Paul who explained thoroughly the type of service I needed. Kept me informed about when my vehicle was ready. thoroughly the type of service I needed. Kept me informed about when my vehicle was ready. More
I tried to sell my SLS AMG Gullwing and ran into this dude named Mark Dedushi claiming to be a Pre-Owned Manager. Whenever you see MARK DEDUSHI at this dealership nor any other dealership nor in ANY s dude named Mark Dedushi claiming to be a Pre-Owned Manager. Whenever you see MARK DEDUSHI at this dealership nor any other dealership nor in ANY sales field, RUN THE OTHER WAY! Totally disrespectful, looks at you with complete confirmation bias thinking I'm some kind of brick brained youngin. I must really look younger than my age. Little did he know I ain't some xxxxxxx zoomer to xxxx with. If I needed some quick emergency funds, I could've easily sold mere 500 shares of AAPL stock from 40,000 share holdings and not end up selling my Gullwing. How dare does he tell the customer to sell the $300,000 car to a Pawn Shop? He tells me to take it to a Pawn Shop. smfh. Never had issues with other staff nor any service advisors. Always treated them with respect and kept patience at all level but today, this was a total blow by some disrespectful, uneducated, zero class, sales dude with complete confirmation bias in customer treatment, judging the book by its cover. There's always one or two bad apples in a team. This story ain't no fiction. There's a witness and it's on film. Hope he seeks help. More