Mercedes-Benz of Beverly Hills

Bad service when I give them my car to fix the problem they give it to me with more moral problem and it and they forget to fix anything I mentionit it to them when I give them my car to fix the problem they give it to me with more moral problem and it and they forget to fix anything I mentionit it to them More

Great customer service. Had an appointment fir my car's first service this afternoon. Although I made it an hour early, Sarah was very professional and quick in processing th Had an appointment fir my car's first service this afternoon. Although I made it an hour early, Sarah was very professional and quick in processing the paperwork. Unfortunately the service couldn't be completed due to a computer malfunction which is key to servicing cars. Sarah was very apologetic and rescheduled my appointment for tomorrow. More

Scheduled service appointment Mary is a pleasure to work with and I can count on this dealership to complete the required service in a timlely fashion. My vehicle is returned in cl Mary is a pleasure to work with and I can count on this dealership to complete the required service in a timlely fashion. My vehicle is returned in clean condition More

Wonderful Mary is very attentive and she has great customer support which is key. One thing needs to change is the rental experience. It should be a service b Mary is very attentive and she has great customer support which is key. One thing needs to change is the rental experience. It should be a service being provided not a nusance. More

Great customer service, made me feel so much at home. Rick. C was the best, really made getting a car her an enjoyable experience and it was so fast! Any other time I've bought or leased a car I felt like Rick. C was the best, really made getting a car her an enjoyable experience and it was so fast! Any other time I've bought or leased a car I felt like I was at the dealership forever not this time! Thanks Rick and Beverly Hills Mercedes for this Great experience!! More

Top level service make you feel special I couldn't ask for better service height level customer service .jose Rodriguez is very knowledge he answered to all my question. Proposed to drop me I couldn't ask for better service height level customer service .jose Rodriguez is very knowledge he answered to all my question. Proposed to drop me off or pick me up after the service . More

Service vs ??? First time since 1973 when u were on wilshire blvd I was refused a loaner car. You say. "Too bad". I say "new attitude not pleasant". Sorry I could First time since 1973 when u were on wilshire blvd I was refused a loaner car. You say. "Too bad". I say "new attitude not pleasant". Sorry I couldn't call ahead and schedule b/c I didn't know the gear shifter would go bad. More

Service The service representative: Zoran was excellent in handling my service request; I appreciated my service handling going beyond my expectations. All t The service representative: Zoran was excellent in handling my service request; I appreciated my service handling going beyond my expectations. All the service staff are on point & swift! ~Suzanne More

We had great experience. We will recommend to everyone. We had great experience everything happend so fast & smooth. Marjan was very very helpful I'm glad we decided to go to bhb. If you want to get good de We had great experience everything happend so fast & smooth. Marjan was very very helpful I'm glad we decided to go to bhb. If you want to get good deal & meet nice people ask for Marjan& Richard. More

A+ Service. Andy was beyond helpful and made buying a car a great experience at Mercedes. I would recommend Mercedes Beverly Hills to anyone looking to buy a new Andy was beyond helpful and made buying a car a great experience at Mercedes. I would recommend Mercedes Beverly Hills to anyone looking to buy a new car. More