Mercedes-Benz of Beverly Hills

Nice people, customer-centric From the time I made the appointment to when I picked up my Smartcar, the entire process was pleasant. Zoran was our service advisor and he was nice a From the time I made the appointment to when I picked up my Smartcar, the entire process was pleasant. Zoran was our service advisor and he was nice and funny. We came in for 40k service but we had a few things already done by another shop so we told Zoran what we needed done and he made sure that we only got charged for the actual service they performed out of the 40k mile service checklist. I highly recommend this place. Our Smart was in and out in 3 hours on a Saturday and they even picked us up from our house when they were done! I would come here again. More

Went the extra mile! I had my 2002 there for 3 weeks meanwhile I had a beautiful loaner mine was a very odd problem with a sensor but they finally located it and fixed it I had my 2002 there for 3 weeks meanwhile I had a beautiful loaner mine was a very odd problem with a sensor but they finally located it and fixed it - they kept it until they found the problem and the even took it for a long ride that I Ok'd to make sure it was ok . So I bought a new GLK while my 2002 was in the Shop so my daughter will get the ML !They were terrific ! More

Pleasure to work with a professional but human service advis Our service adviser is the reason why we go to MBBH. She is always cordial, professional and customer focused. We also like the quality of service one Our service adviser is the reason why we go to MBBH. She is always cordial, professional and customer focused. We also like the quality of service one can expect from this place. More

Outstanding customer service I would like to come back to your dealership. Very professional. Perfect customer service. Very friendly employees, I would recommend this dealership I would like to come back to your dealership. Very professional. Perfect customer service. Very friendly employees, I would recommend this dealership to visit. Thank you More

Amazing service advisor My experience is always amazing with Tamir. He's efficient, and courteous and prompt! They also wash your car when finished. Honestly I love having to My experience is always amazing with Tamir. He's efficient, and courteous and prompt! They also wash your car when finished. Honestly I love having to deal with someone professional More

Amazing service Great all the way around really good great spectacular wonderful loved the experience on on and on and on my own and I'm very happy with it Great all the way around really good great spectacular wonderful loved the experience on on and on and on my own and I'm very happy with it More

Great service Great experience....I would recommend this dealership any day of the week! This was my first visit to the service department and they were very helpf Great experience....I would recommend this dealership any day of the week! This was my first visit to the service department and they were very helpful and timely. More

Fast and east Mary was fantastic. I drove in and out with ease and efficiency...and the car was washed too! Beautiful service. I would highly recommend this dealers Mary was fantastic. I drove in and out with ease and efficiency...and the car was washed too! Beautiful service. I would highly recommend this dealership. More

Help explaining features Monica was terrific and I appreciate her expertise and help! She showed me how some of the things on my car work and was very nice, knowledgeable and Monica was terrific and I appreciate her expertise and help! She showed me how some of the things on my car work and was very nice, knowledgeable and friendly. Thanks. More

Fast and thorough servicing Jaime is the best at getting you in and out with great service. I highly recommend him and MB. The car was returned in impeccable shape and better run Jaime is the best at getting you in and out with great service. I highly recommend him and MB. The car was returned in impeccable shape and better running than it has been in months. More