Mercedes-Benz of Beverly Hills

Said was absolutely fantastic throughout my car-buying experience! From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the perfect car. He made the entire p experience! From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the perfect car. He made the entire process smooth and stress-free, going above and beyond to answer all my questions and ensure I felt confident in my decision. I’m incredibly grateful for his expertise and outstanding customer service. Thank you, Said, and the rest of the wonderful team, Lindsey and Frank, for making this such a great experience! You’re all amazing! More

I had an extremely disappointing experience with this dealership when I purchased a 2021 CPO Mercedes GLA 35 AMG. From the start, the car had issues, including transmission problems, power steering vibra dealership when I purchased a 2021 CPO Mercedes GLA 35 AMG. From the start, the car had issues, including transmission problems, power steering vibrations, and squeaky brakes. Despite bringing the car in for service right away, only the transmission issue was fixed. They couldn't identify the vibration issue, and they told me the squeaky brakes were “normal” because they were new. Months later, the brake problem worsened, and since I had just purchased the vehicle as a Certified Pre-Owned (CPO) car, I returned to the dealership for help. They told me the brakes were rusted and that this wasn't covered under the warranty. Mind you, I had been complaining about this issue since the purchase, yet nothing was done to address it earlier. To make matters worse, during my service visit, they replaced the battery in my key but somehow lost the insert part. Despite my efforts to follow up, I never received any response regarding the replacement of the key. I contacted Mercedes-Benz North America, who reached out to the dealership on my behalf, but it’s been months with no resolution. The lack of communication, poor service, and failure to address ongoing issues with the vehicle have made this one of the worst car-buying experiences I’ve ever had. I highly recommend avoiding this dealership. More

The workers were very nice and pleasant. They didnt hassle us to buy a car but they showed us the cars we wanted to see. They didnt hassle us to buy a car but they showed us the cars we wanted to see. More

Lauren is a phenomenal person! She is incredibly understanding, kind and goes above and beyond! She is incredibly understanding, kind and goes above and beyond! More

Fast service #1 customer service (Jose s)clean , thanks for car wash 😀😎😋see you again for car wash 😀😎😋see you again More

Always gets the job done at the right price. My service advisor made sure my car was ready as promised, on time. All the employees in the shop were respectful & attentive. My service advisor made sure my car was ready as promised, on time. All the employees in the shop were respectful & attentive. More

Sylvia in Service @ MB MERCEDES BENZ MADE ME FEEL LIKE FAMILY! She was the one who did not mind me hanging out with them while I waited! She also gave me all the inns and outs of what transferred from my FAMILY! She was the one who did not mind me hanging out with them while I waited! She also gave me all the inns and outs of what transferred from my lease in Austin as a first time Cali client! I love you so much and love with honor to all! My car was perfect after pickup! Love to all! More

Zia was amazing through the whole process. We worked most of the deal out over the phone the day before. He went above and beyond to get my goals accomplished ahead of time without the stress We worked most of the deal out over the phone the day before. He went above and beyond to get my goals accomplished ahead of time without the stress or headache. By the time I got to the dealership things were smooth sailing. Everyone was super professional and accommodating. 10/10 recommend BH Mercedes Benz and Zia as your sales person. More

Professional, efficient and always gets things done and sorted promptly. Great service and kind employees sorted promptly. Great service and kind employees More

Quick and Great Service. The manager and Zia worked very fast to make it happen. The manager and Zia worked very fast to make it happen. More