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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
674 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 674 reviews

April 11, 2024

Everything went smooth and in timely matter. Ari made it easy and i drove away in a beautiful new Mercedes . Thanks More

by Marina Bryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari and Mikhael Petruzov
Apr 13, 2024 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

Scheduling was easy and communication is smooth too. Good service and very friendly advisor. Thanks Alvaro! More

by z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
Apr 11, 2024 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

The Beverly Hills Mercedes service department never disappoints. It was easy to get an appointment. I was checked in promptly and I got my car sooner than the time I was told I would get it. Andreas my More

by S.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas, Lua
Apr 12, 2024 -

Mercedes-Benz of Beverly Hills responded

It sounds like you had a fantastic experience at Mercedes-Benz of Beverly Hills! Andreas and the entire staff made sure everything went smoothly for you. It's great to hear that they were attentive to your needs and provided excellent service.

April 09, 2024

The service was fast and friendly. Since the welcome to the end. My advisor Jacky is amazing!!! More

by enriquezcarlosf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackeline F
Apr 11, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a fast and friendly experience and that Jacky provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 02, 2024

The whole purchase experience was smooth from beginning to end. Tina was great, stayed in top of things and kept me updated. Everything went as good as could have been expected! Drove down from Fresno to More

by Kc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Carston, Frank (finance)
Apr 05, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for sharing your positive experience with us! We're glad to hear that Tina provided you with excellent service and that your purchase process went smoothly from beginning to end. Enjoy your new Mercedes-Benz!

March 30, 2024

Amir was fantastic and treated me like a king. Best experience buying a new car in quite some time. More

by troybuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
Apr 04, 2024 -

Mercedes-Benz of Beverly Hills responded

That's fantastic to hear! We're delighted that Amir provided you with such a wonderful experience and treated you like royalty during your new car purchase. We're here to ensure your continued satisfaction with your new car and our dealership.

March 30, 2024

Very well organized and efficiently run. Constant communication via text is awesome. Andreas is fantastic More

by Kjk1383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Apr 02, 2024 -

Mercedes-Benz of Beverly Hills responded

We're thrilled to hear that you find our dealership to be very well organized and efficiently run, with constant communication via text being awesome. It's great to know that Andreas has provided you with fantastic service. We're here to ensure your continued satisfaction with our services.

March 29, 2024

There are too many potholes in Los Angeles, which means I visit the service center far too often. But JACKIE FLAMENCO is absolutely wonderful – she works so hard to get my car fixed in a timely fashion with More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Flamenco
Apr 04, 2024 -

Mercedes-Benz of Beverly Hills responded

We're thrilled to hear such positive feedback about Jackie at our service center! Thank you for recognizing her hard work and dedication to ensuring your car is fixed promptly and with minimal disruptions. Jackie is a valued member of our team, and we're proud to have her providing excellent service to our customers.

March 28, 2024

Ii received excellent service I appreciate time the service advisor spent with me He explained why the recall was not sent to me I needed a smog check to pass an it was taken care of More

by larrycrane6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casanova
Apr 03, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for bringing this to my attention. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Carl Tetiva Parts and Service Director ctetiva@BHBenz.com

March 27, 2024

I was looking for a used car for my mother and they totally hit it out of the park! Working with Alex was a delightful and easy experience. He quickly gave me all the information I needed and looked af More

by SA13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Misha
Apr 03, 2024 -

Mercedes-Benz of Beverly Hills responded

That's wonderful to hear! We're delighted that Alex and Misha provided you with such a positive car-buying experience at our dealership. We appreciate your feedback and your business!

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