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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
674 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 674 reviews

May 01, 2024

Mark Oliver assisted with my service and was very helpful and attentive. Definitely feel fine hen he helps me with my services. More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
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May 03, 2024 -

Mercedes-Benz of Beverly Hills responded

It's great to hear that Mark provided you with such helpful and attentive service! We're glad that you feel confident and satisfied when he assists you with your services.

May 01, 2024

Michael Reyes makes every interaction with service department seamless. His communication is clear and concise. He’s solution oriented. The best service manager I’ve dealt with at MZB and I have been More

by Marks0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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May 04, 2024 -

Mercedes-Benz of Beverly Hills responded

That's wonderful to hear about your positive experience with Michael at our service department! We're thrilled that he made every interaction seamless with his clear and concise communication and solution-oriented approach. It's great to know that he's the best service manager you've encountered at Mercedes-Benz of Beverly Hills, especially as a long-time owner.

May 01, 2024

Lindsay Goldberg from Beverly Hills Mercedes is amazing with customer service, she goes above and beyond for her customers. I am a happy owner of a CPO 219 W222 S450. Marina Martinez from service is my #1 More

by lukeg310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Goldberg, Marina Martinez
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May 04, 2024 -

Mercedes-Benz of Beverly Hills responded

Lindsay from Mercedes-Benz of Beverly Hills sounds like a gem! We're delighted to hear about your positive experience with her and how she goes above and beyond for customers. It's great to know that Marina from the service department is also providing excellent service for your maintenance needs. We're glad to have you as a happy owner of a CPO 2019 W222 S450 and appreciate your loyalty to our dealership. We're here to help and look forward to serving you again!

April 30, 2024

Elegant show room, lots of stock right now, easy to shop and they take care of you. More

by Geoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Rohan and Helen in finance
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May 02, 2024 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

On time…. .full explanation of service done Mr James Tirelli was totally patient and helpful. More

by Kapsj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tirelli
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May 02, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that James provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 03, 2024 -

Kapsj11 responded

My sincere pleasure!

April 27, 2024

My service manager, Michael Reyes is professional & knowledgeable. My service tech doors a great job. Everyone is friendly & service is prompt. More

by Ms. Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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Apr 30, 2024 -

Mercedes-Benz of Beverly Hills responded

That's fantastic to hear! We're delighted that Michael is providing you with professional and knowledgeable service as your service manager. It's also great to know that your service technician is doing a great job and that everyone is friendly, with prompt service. We're here to ensure your satisfaction and make your experience with us outstanding!

April 26, 2024

Have always had exceptional service but today was BEYOND ! Tony Albanez in service helped me with attaching my license plate and registration stickers. No appointment, no charge. JUST SERVICE. FIRST CLASS More

by betsyzanjani
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY ALBANEZ
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Apr 30, 2024 -

Mercedes-Benz of Beverly Hills responded

That's fantastic to hear! We're thrilled that Tony provided you with such exceptional service, going above and beyond to help you with your license plate and registration stickers without any hassle or charge. We'll make sure to pass along your appreciation for his outstanding service. We're here to ensure your satisfaction and make your experience with us outstanding every time!

April 25, 2024

Terry, Is the most outstanding and caring service rep. I have worked with for over the past 40 yrs More

by davidah20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McGee
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Apr 27, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Terry provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 24, 2024

David Kwon was stellar. He could not have been more accommodating!!!! David, the executive in charge, was so helpful! Because of David Kwon, we had an excellent experience More

by ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kwon, David Handly
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Apr 27, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that David provided stellar assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 24, 2024

Michael Reyes made the entire experience seamless and I appreciate him and the team that helped me today. More

by anihint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Report | Print
Apr 27, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a seamless experience and that Michael provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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