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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
674 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 674 reviews

June 02, 2024

Recall issues and what was promised not solved. Didn’t get timely response. As a result I have to make new arrangement to go back again. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
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Jun 18, 2024 -

Mercedes-Benz of Beverly Hills responded

Jon, I appreciate you taking the time to inform me about your recent service experience concerning your recall, and I deeply regret any inconvenience you may have encountered due to the lack of communication. I would like to make amends to regain your trust as a valued client. Please reach out to m e using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Carl Tetiva Parts and Service Director ctetiva@BHBenz.com

June 01, 2024

They keep my eighteen year old 150k+ miles E-class running like new! Pleased with that. More

by Hans
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
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Jun 03, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

The people there are friendly and helpful, and the service is usually efficient! My service advisor, James, is always warm and easy to work with. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tirelli
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Jun 03, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello Andrew, we're happy you found James to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

It was an excellent service and very helpful cooperative experience. Thank you so much, I really will do all future service at the same Lo More

by Lobna shawky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 31, 2024 -

Mercedes-Benz of Beverly Hills responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 30, 2024

Great service, was able to get my car in and fix my car same day. More

by stellalobalbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
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May 30, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

The dealership and our sales rep Said were absolutely wonderful to work with in purchasing our car. More

by thatone1ove17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said Flifl
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May 30, 2024 -

Mercedes-Benz of Beverly Hills responded

Congratulations on your new vehicle! We're thrilled that Said provided you with a wonderful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 28, 2024

Getting ahold of someone there on a Saturday was impossible. James my service attendant was very helpful though and helped make it better More

by dannielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 29, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Carl Tetiva Service Manager ctetiva@BHBenz.com

May 28, 2024

Excellent service and job excellent job, job job, job, job job job job Jo job More

by alexfordmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvia Avalos
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May 29, 2024 -

Mercedes-Benz of Beverly Hills responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 24, 2024

Super helpful with all problems. The advisor Jose is very professional and nice. Overall very good experience More

by YIWENBU622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
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May 24, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn about your positive experience and the professional assistance provided by Jose! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Having my car repaired at Mercedes Benz of Beverly Hills was an excellent experience. They know how to treat their customers. Corey, my service adviser was friendly and professional and took great care of m More

by lindamullin
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
May 28, 2024 -

Mercedes-Benz of Beverly Hills responded

We're delighted to learn about your positive experience and the great assistance provided by Corey! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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