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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
673 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 673 reviews

August 01, 2024

I am a repeat customer for a reason. They treat you like family at this dealership. More

by Anakmiecik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and Barrett
Aug 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Such a pleasant low pressure experience. Melanie made us feel very comfortable and made the whole experience pleasant and quick. Not what one expects from car buying. More

by indigoae
Recommend Dealer
Yes
Employees Worked With
Melanie
Aug 02, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2024

Marina Is a spectacular service advisor. She’s available and extremely thorough when working with me regarding my vehicle. She has created a lot of comfort and trust in Mercedes. I also want More

by dr.crystalwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina…..first class the best and mechanic and detailers
Aug 01, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2024

Great experience, in and out in a very short time. No pressure to sell you. More

by Uripakravan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aria
Jul 30, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

Melanie Mendez is the best salesperson I’ve ever had the pleasure to work with in my 40 year car purchasing experience. Despite living 6 hours from the dealer, I will always go back to Beverly Hills Mercede More

by Medley1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Mendez
Jul 26, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thanks for your praise and kind comments about Melanie. Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2024

I am a repeat customer and as usual a good experience. I highly recommend them More

by dlevian9
Recommend Dealer
Yes
Employees Worked With
Aria
Jul 26, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2024

Exceptional service and all around wonderful experience. Melanie is a great communicator and found me an incredible deal. More

by maxstubblefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Mendez
Jul 24, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with Melanie! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

I will be back. It was a pleasure to work with Tina. She had everything ready to go, it was a great experience. More

by hernandezl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina
Jul 24, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2024

If i could rate this dealership 0 stars i would. Sold us a lemon car and wouldnt take responsibility. Ignored us after. Worst place to shop. Save your money More

by Leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melanie
Jul 25, 2024 -

Mercedes-Benz of Beverly Hills responded

Leslie, Thank you for informing me about your situation. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please reach out to me. Best regards, Sam Yadegari General Manager syadegari@bhbenz.com

Jul 25, 2024 -

Leslie responded

Hi, i have been trying to get in contact with Lindsey from Mercedes benz of beverly hills but have been getting ignored by Melanie the sales person that sold us the car and Lindsey her manager. 3 days after purchasing the vehicle i got a check engine light. Took the car back to get it fixed, now we're on week 2 of buying this vehicle with a SECOND check engine light. We have been calling and have been getting ignored. I am very frustrated because i trusted this dealership only for them to sell Me a car i cant even drive 4 miles down the road for work. I need answers i need my car fixed asap. Whats the point of selling cars that dont work.

July 20, 2024

Brought my car in for an oil change. Asked that per state law they add air to correct to proper tire pressure. The next morning I got a tire pressure warning light as the tires were 6 ps More

by CityBear616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark - Service Writer
Aug 13, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for bringing this to my attention. I sincerely apologize for the issues you experienced with your recent oil change and tire pressure service. It's important that our customers receive the highest standard of care, and I regret that we fell short in this instance. I would appreciate the opportunity to address your concerns and make things right. Please contact me directly, and I look forward to speaking with you. Carl Tetiva Fixed Operations Director ctetiva@BHBenz.com

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