Mercedes-Benz of Beverly Hills

Top notch service , where you feel taken care of and always given that first class service ! always given that first class service ! More

Nice place, Thank you to Steve very nice and easy to work with. Definitely will recommend to all our friends. with. Definitely will recommend to all our friends. More

My service advisor Laura Bauman was rude unprofessional and incompetent. I was told my car would be ready an hour and a half after my appointment. I came back in an hour to the dealership to find my car s and incompetent. I was told my car would be ready an hour and a half after my appointment. I came back in an hour to the dealership to find my car still sitting there and never got taken below. My car was ultimately not ready for another hour and when I informed her that she had missed her estimate multiple times she blamed that I was a “walk in” which was inaccurate a service technician told me it was late because the car never got moved due to her incompetence. More

Worked w Steve Mendoza at the service center today. He was absolutely awesome! Thanks for being great!! He was absolutely awesome! Thanks for being great!! More

Good, honest and professional people are working there, also with a sense of great humor! also with a sense of great humor! More

Outstanding and quick scheduled service! Highly recommend! My service advisor was very thorough and efficient! Highly recommend! My service advisor was very thorough and efficient! More

Dropped the car for a Mercedes mandated recall which, according to the official letter was supposed to take approximately 30 minutes. They kept the car for another 7 DAYS. Terrible follow up. They als according to the official letter was supposed to take approximately 30 minutes. They kept the car for another 7 DAYS. Terrible follow up. They also refused to repair a faulty parking switch, which was supposed to be covered by the warranty. Instead, attempted to charge me $2600. Never again More

They were very professional from the moment I walked it, to making a deal on my new lease, they were also very efficient, and broke down the whole process for me. to making a deal on my new lease, they were also very efficient, and broke down the whole process for me. More

Brought my MB for scheduled service. Staff was attentive, checked on me while I was waiting and returned my car exactly when I requested it. Staff was attentive, checked on me while I was waiting and returned my car exactly when I requested it. More

I had a very good experience bringing here my car for the annual maintenance. Very professional. annual maintenance. Very professional. More