Mercedes-Benz of Beverly Hills

Seems to be well done—$$$ though. Glad Corey told us that since my car has 10,000 miles the repairs needed by a car that is 5 yr. old won’t be needed. Glad Corey told us that since my car has 10,000 miles the repairs needed by a car that is 5 yr. old won’t be needed. More

I am a huge fan of the customer service of Beverly Hills Mercedes and particular Lauren Baumann, she is an incredible manager, and is fantastic with her clients. The entire facility is clean, organized and Mercedes and particular Lauren Baumann, she is an incredible manager, and is fantastic with her clients. The entire facility is clean, organized and will run, I think it’s a great outfit. More

My service advisor Andreas is always very helpful. He always explains everything to me clearly so I know what to expect. My car is always ready when he says it will be. It’s a pleasure dealing with hi He always explains everything to me clearly so I know what to expect. My car is always ready when he says it will be. It’s a pleasure dealing with him and everyone at Mercedes Benz of Beverly Hills. More

I had a great experience with the dealership. I’m out of the area so I purchased my car via phone and email. The service they provided was incredible. They were in constant contact and made me fe I’m out of the area so I purchased my car via phone and email. The service they provided was incredible. They were in constant contact and made me feel very comfortable with the process even though I was not there to see the car. They sent pics and helped coordinate with the transport company. I would highly recommend them even if you are not able to visit the dealership. More

I gave 5 stars because I was welcomed with great enthusiasm, respect and value. Service advisor Silvia A., had my vehicle as if I had bought a new car off the showroom floor! Not only was I trea enthusiasm, respect and value. Service advisor Silvia A., had my vehicle as if I had bought a new car off the showroom floor! Not only was I treated with great care, but my vehicle was also! Customer experience and quality of service is excellent at Beverly Hills - Mercedes- Benz! am so happy that there is an outstanding relationship with the technicians and Silvia A. I am impressed and recommend the amazing technicians and service staff! Big “ Kudos” to all!!! More

Lauren (service) was fantastic from start to finish. She made the process as easy as it gets. Would recommend. She made the process as easy as it gets. Would recommend. More

Beverly Hills Mercedes always does an admirable job. The staff is excellent. I am particularly impressed with Andreas Kroner, my service advisor, who is immensely knowledgeable and helpful. I have worke The staff is excellent. I am particularly impressed with Andreas Kroner, my service advisor, who is immensely knowledgeable and helpful. I have worked with him for many years, and it is always enjoyable to speak with him. BH Mercedes is fortunate to have such an exemplary service advisor. More

I love coming to this dealership. Everyone is quick, and helpful. It’s also walking distance to great coffee shops so it never feels like an inconvenience to have to go get my car ser Everyone is quick, and helpful. It’s also walking distance to great coffee shops so it never feels like an inconvenience to have to go get my car serviced. More

Michael Reyes made the service process smooth and fast. He catered to all our questions in a very professional way and responded to text messages immediately. We will definitely come back for a service her He catered to all our questions in a very professional way and responded to text messages immediately. We will definitely come back for a service here. More

Very efficient and organize, with great communication while your car is getting repaired they are timely and organize. while your car is getting repaired they are timely and organize. More