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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
756 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 756 reviews

December 13, 2024

It’s always a smooth experience until a small issue arises. Then nobody wants to take accountability or dig in a second layer to resolve the issue. Whether it’s a lost item, a certain service request, More

by a.khaletsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
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Dec 20, 2024 -

Mercedes-Benz of Beverly Hills responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach ou t to me if you need anything in the meantime. Carl Tetiva Service Director ctetiva@BHBenz.com

December 12, 2024

Best service ! ! Best staff, very accommodating .Only complaint their coffee machine is not working. They should have a machine that offers all kinds of coffees and More

by MarilynD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl manager of service and lauren
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Dec 14, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

It was very fine and satisfactory. We enjoyed the service and we will visit again More

by isaackahen1945
Recommend Dealer
Yes
Employees Worked With
Farzam
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Dec 14, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 05, 2024

Mark Oliver is my concierge service manager- meticulous, expedient and very professional! I always have a stress free experience. More

by wendy.atlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
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Dec 06, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Always get a fast service here at a surprisingly reasonable price. Easy to make appointments online More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Martinez
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Dec 06, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Paul, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2024

I have been dealing with this dealer for over 25 years and very happy with the VIP service, professionalism and caring, known Jasmine about the same time and have always dealt with her. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Dec 05, 2024 -

Mercedes-Benz of Beverly Hills responded

Hi Jim, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2024

Had my car serviced and the service department provided excellent care to my car and to me More

by corinnejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan and Casio
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Nov 29, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Michael Reyes was an excellent advisor and helped guide me through everything. Pleasure to work with! More

by Jhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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Nov 28, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

100 very nice people good job all beautiful clean car, they give me a beautiful rental car and I’m very happy and I promise I will see you back More

by Vivo chaouat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Nov 28, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

The service was excellent and service advisor was very helpful and with great experience and knowledgeable More

by M S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Report | Print
Nov 22, 2024 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found our staff to be so helpful during your experience here at Mercedes-Benz of Beverly Hills. Feel free to reach out to us if you need anything. Have a wonderful day.

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