
Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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I tried to sell my SLS AMG Gullwing and ran into this dude named Mark Dedushi claiming to be a Pre-Owned Manager. Whenever you see MARK DEDUSHI at this dealership nor any other dealership nor in ANY s dude named Mark Dedushi claiming to be a Pre-Owned Manager. Whenever you see MARK DEDUSHI at this dealership nor any other dealership nor in ANY sales field, RUN THE OTHER WAY! Totally disrespectful, looks at you with complete confirmation bias thinking I'm some kind of brick brained youngin. I must really look younger than my age. Little did he know I ain't some xxxxxxx zoomer to xxxx with. If I needed some quick emergency funds, I could've easily sold mere 500 shares of AAPL stock from 40,000 share holdings and not end up selling my Gullwing. How dare does he tell the customer to sell the $300,000 car to a Pawn Shop? He tells me to take it to a Pawn Shop. smfh. Never had issues with other staff nor any service advisors. Always treated them with respect and kept patience at all level but today, this was a total blow by some disrespectful, uneducated, zero class, sales dude with complete confirmation bias in customer treatment, judging the book by its cover. There's always one or two bad apples in a team. This story ain't no fiction. There's a witness and it's on film. Hope he seeks help. More
Easy to make appointments, great service and friendly staff. I actually bought my car in a week earlier than my scheduled appointment by mistake but they squeezed me in anyway, on a Friday! staff. I actually bought my car in a week earlier than my scheduled appointment by mistake but they squeezed me in anyway, on a Friday! More
Excellent service by the salesman. The personal assistant and attention to details has been outstanding. Plus knowledge of the process and vehicle. The personal assistant and attention to details has been outstanding. Plus knowledge of the process and vehicle. More
I live in Northern California and visited the dealership just to see the cars. I was greeted by friendly staff who assigned Ms. Tina Carston to show me around. Ms. Carston was most professional, knowledgeab just to see the cars. I was greeted by friendly staff who assigned Ms. Tina Carston to show me around. Ms. Carston was most professional, knowledgeable and a delight to work with. She was able to direct me to exactly what I wanted. I bought that car. After that, she was able to work out the logistics of transferring the vehicle. All in all, a great experience. More
I had never been happy with Mercedes Beverly Hills before and I live around here so I gave this one last chance and met Alvaro. He’s absolutely the best! and I live around here so I gave this one last chance and met Alvaro. He’s absolutely the best! More