Mercedes-Benz of Beverly Hills

Service department is awful . They don’t care and pay attention to anything . Not even Eric manager They don’t care and pay attention to anything . Not even Eric manager More

Mercedes service Beverly Hills is the worse one. Took me 2 days back and forth to just get the car and give loner. Manager Eric doesn’t care at all. No one care about your time you wait or there is Took me 2 days back and forth to just get the car and give loner. Manager Eric doesn’t care at all. No one care about your time you wait or there is available or not. Nothing on time no one help you. Do not go there at all. They says something g in the phone when you go not the same. Do not waste your time they refuse to talk to you in service department . Really really bad experience with them More

Christian and his team were great. They provided excellent customer service by making sure my car was properly serviced and that I was properly informed along the way. The loaner car t They provided excellent customer service by making sure my car was properly serviced and that I was properly informed along the way. The loaner car team was also great and made sure I had a means of transportation while we waited on parts for my repairs. Highly recommend this dealership. More

You guys are the first dealer who didn't charge my car when I left it with them. when I left it with them. More

Fast and efficient service from the entire team at Beverly Hills Mercedes Benz. Jose Ramos is a phenomenal employee who puts the customer first and makes you feel valued. I will definitely return. Beverly Hills Mercedes Benz. Jose Ramos is a phenomenal employee who puts the customer first and makes you feel valued. I will definitely return. More

The team at Mercedes Benz Beverly Hills could not have been better in assisting me with choosing the perfect vehicle at the right price with the best options! Each person played a key part in my purchase been better in assisting me with choosing the perfect vehicle at the right price with the best options! Each person played a key part in my purchase and I couldn’t be more grateful! The entire process was fun, easy and the end result being a happy customer! Thanks to Dave, Helen and Barrett and to the entire team! I look forward to enjoying my beautiful car. More

They were exceptional. As a woman entering into any venture dealing with vehicles and sales—I had apprehensive thoughts that I would be handled instead of being treated wit As a woman entering into any venture dealing with vehicles and sales—I had apprehensive thoughts that I would be handled instead of being treated with respect and courtesy. It happened at a few other locations that I visited but Mercedes Benz Beverly Hills stood out and provided great care in the whole process. Answered all questions, making me feel comfortable without pressure and walked away with my dream car 🚗 Evonne. Kamren. Lisa merci beaucoup More

Mo the salesguy was great he got me a great deal and the very next day after we spoke I leased the car. He calls and checks up on me to help me anytime I need him thank you Beverly Hills mercedes very next day after we spoke I leased the car. He calls and checks up on me to help me anytime I need him thank you Beverly Hills mercedes More

My service rep Lauren, who was covering for Terry McKie, was excellent. Very knowledgeable, professional, personable and attentive great customer service! was excellent. Very knowledgeable, professional, personable and attentive great customer service! More

I appreciate the respect and honesty shown by my service advisor, Andreas Kronas. The work is completedly efficiently and completely. advisor, Andreas Kronas. The work is completedly efficiently and completely. More