Mercedes-Benz of Beverly Hills

The advisor was very helpful and informed me about all the services that my car needed. She also reserved a loaner’s car for my next services in two days because she said the part was not available, which the services that my car needed. She also reserved a loaner’s car for my next services in two days because she said the part was not available, which she informed me later that the problem with the trunk’s door has been already solved and is been fixed. She was very curious and respectful. More

Very helpful, patient and attentive. Always work with Harry for my car needs. Always recommend him for anything during your Service visit. Be sure to ask for Harry. Always work with Harry for my car needs. Always recommend him for anything during your Service visit. Be sure to ask for Harry. More

Clean, good customer services, on time, helpful, good work, everyone behaves appropriately so thank you all work, everyone behaves appropriately so thank you all More

The dealership service department I find to be unethical. Prices quoted for various services were considerably higher than the competition. Prices quoted for various services were considerably higher than the competition. More

Paul from service was amazing and took care of me in such a quick & polite manner. Can’t recommend enough a quick & polite manner. Can’t recommend enough More

While Bringing in the car, Paul never showed up so the staff quickly As advised Michael and took over and guided me and communicated to the end. He was amazing and I will use him always going forward. staff quickly As advised Michael and took over and guided me and communicated to the end. He was amazing and I will use him always going forward. More

The service department, specifically Marina, is a very customer focused and hard working person. She is the reason why we keep buying Mercedes. She was trained by Mary St. George, who was our previous se customer focused and hard working person. She is the reason why we keep buying Mercedes. She was trained by Mary St. George, who was our previous service advisor. More

Professional, honest & courteous car services provided from Andreas Kroner at Mercedes Benz Beverly Hills. Always a pleasure to have our cars serviced there from Andreas Kroner at Mercedes Benz Beverly Hills. Always a pleasure to have our cars serviced there More

Lauren always helps me and does an amazing job everytime. Very prompt and always takes care of my vehicle. Nothing but good things to say about MB Beverly Hills. Very prompt and always takes care of my vehicle. Nothing but good things to say about MB Beverly Hills. More

On this occasion the advisor who helped me, Harry, worked with my complicated situation and the busy schedule at BH Mercedes to get my car taken care of in one day and the most worry free time I have had at with my complicated situation and the busy schedule at BH Mercedes to get my car taken care of in one day and the most worry free time I have had at a dealership in a very long time. AND my car was done on time. A first for me in decades. More