Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Beaverton
Portland, OR
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,870 reviews
Verified Customer
February 16, 2022
To be honest, I was not thrilled by my experience. I requested that the car be picked up, and wasn’t notified that this wouldn’t be possible until just two days before the appointment. I was never off I requested that the car be picked up, and wasn’t notified that this wouldn’t be possible until just two days before the appointment. I was never offered a loaner, only an Uber coupon. I was able to make alternate arrangements for drop off and pick up. I ended up leaving the car on the lot for an extra day, picking up Tuesday afternoon instead of Monday. You can imagine my surprise that when I did pick up the car, it was unwashed – even though you had a full 24 hours to do so. It was visible quite dirty, as I had just finished the drive from San Francisco the day before. Not even a coupon in the cup holder – which seems the bare minimum you could offer, given that there is a car wash almost directly across the street from your location. It literally says on your website that a wash and a loaner are part of the “excellent customer service” provided at your dealership. My father has owned Mercedes cars for years, and has always gushed about the excellence at MB dealerships. I have to wonder why I’m not experiencing that service excellence? More
by megansmithey
Employees Worked With
Vadim Balashov
February 14, 2022
The service staff always take great care of me and my Mercedes at Beaverton Mercedes-Benz! Mercedes at Beaverton Mercedes-Benz! More
by BEICHENBERGER
Employees Worked With
February 13, 2022
I was introduced to my service Tech then told I need to sit down right in front of him until he finishes what “he needs to do”. Later he continues to essentially argue with me about the fact that I just bo sit down right in front of him until he finishes what “he needs to do”. Later he continues to essentially argue with me about the fact that I just bought my car and I don’t have a second key that needs to be activated. I was then told to move my car over to the service bay where someone would be there to open it. I get there, and no one is there and no one cares enough to move the car that’s in the way for me to get through. I get out and go back in then hand the key to him. Overall it wasn’t a bad experience, I just felt like my time wasn’t important and that I wasn’t being listened to. More
by zakshawver44
Employees Worked With
Can’t remember name- possibly Ryan?
February 13, 2022
The sales person did not Verbally disclose that you would be charged a depreciation fee monthly for a gap car they said I would get all my money back that I put down on the car but then they did not transfer be charged a depreciation fee monthly for a gap car they said I would get all my money back that I put down on the car but then they did not transfer my trade-in value to a second gap car very misleading More
by Dave
Employees Worked With
Other Employees :
Dennis Graham, Thien Do, Dale Acelar, Vlado Baturan, Jeffry Cook
February 09, 2022
Looking through inventories and found what I wanted at MB of Beaverton. Worked with Jeffry who has easy to work with and answered all my questions and helped me get everything in place. Great dealership, gre of Beaverton. Worked with Jeffry who has easy to work with and answered all my questions and helped me get everything in place. Great dealership, great salesman and a xxxx of a great car! More
by 2jokerswild
Employees Worked With
Jeffry Cook
