Mercedes-Benz of Beaverton

Very easy and pleasurable car buying experience The entire process was less than a day entire process was less than a day More

Update. Less than 7000 miles later, the car needs a new engine and is a total loss. Their warranty company "zurich" is also the second worst company you can Less than 7000 miles later, the car needs a new engine and is a total loss. Their warranty company "zurich" is also the second worst company you can possibly deal with short of this place. Paid $4000 for a powertrain warranty only to be told I would need to pay almost $5000 for a complete engine teardown to see "why" the engine failed so that they may or may not fix it under warranty. Its literally like dealing with a bunch of crooks. Contacted the dealer several times only to be blown off several times, they wont even look at the car as they "dont work on BMWs". Funny as you all serviced the vehicle prior to sale, and incorrectly installed a fuel pump that i had to pay $2000 to replace not more than a month ago. The certified BMW mechanic i found said they completely installed it wrong and didnt even bother to reconnect the air filter box at all. So also please steer clear of their inept service department. I am now having to file for bankruptcy and my amazing credit ive worked many years to earn is now ruined. Please steer clear of this place if it's the last thing you do. Worst car buying experience ive ever had in my life, its totally turned my whole life upside down from trusting a big dealership to do the right thing. -10 stars, they certainly do not deserve even 1. More

I have visited other Mercedes dealerships in the past and none of them were able to win my business like Norm and the staff has at this location. They also got me taken care of in record time. I was in and o none of them were able to win my business like Norm and the staff has at this location. They also got me taken care of in record time. I was in and out of the dealership in about three hours! I'm beyond appreciative of Norm, Zander, Daniel and all those that played a part in my exemplary experience. More

The service provided was exceptionally friendly and professional. Every question I had was promptly and thoroughly answered. professional. Every question I had was promptly and thoroughly answered. More

Drove 175 miles to dealership. Used car I was looking to by was being negotiated for. Ended up buying a new one for $300 more than the used one. Used car I was looking to by was being negotiated for. Ended up buying a new one for $300 more than the used one. More

Friendly, efficient, and Azoz was an exceptional salesperson. He was very genuine and knowledgeable. He made buying a vehicle a pleasant experience! salesperson. He was very genuine and knowledgeable. He made buying a vehicle a pleasant experience! More

I have been going to Mercedes of Beaverton for many years to get my older S Class serviced. I do all my A and B services there. My 2001 S430 is 25 years old so I took it in to see why my SRS light was stayi to get my older S Class serviced. I do all my A and B services there. My 2001 S430 is 25 years old so I took it in to see why my SRS light was staying on. I asked Chris Walters Service Manager and Andy Jones Service Advisor to do a full inspection as it was time to check and update. They found five areas that needed possible work. I replaced my water pump due to a failing bearing after 25 years. I replaced the right seat child sensor for the SRS. I replaced the three motor mounts under the block. Their labor rate (pretty standard for a high end dealership is $235 per hour) so labor is not cheap but they use OEM parts and they have at least one mechanic who is really great on the older classic Mercedes. My car was almost $80,000 when new in 2001 so I like to keep it updated, Andy Jones my Service advisor owns a 2000 S-500 so he gets why I love my old S class. The dealership gave me a GLC AMG-63 ls a loaner as I was interested in it as a potential replacement for my Audi SQ-5. All work was done in a timely way and it was done well. The dealer gave me 10 percent off the total bill as a long time loyal customer and maybe because I am 80 years old. Anyway, I was happy as usual with the service and appreciated both Chris Waters Service Manager and Andy Jones Service Advisor taking care of me as always. They do a great job of keeping you in the loop with text messages. This job took a little while as with older cars parts often need to be ordered from California and sometimes from Germany. More

Did a nice job servicing the car prior to delivery. Oil change, new battery, filters, front brakes and two new tires. Oil change, new battery, filters, front brakes and two new tires. More

Andy Jones is an outstanding service advisor at MB of Beaverton. He ALWAYS goes above and beyond his call of duty. He makes me feel welcome and helps me with whatever I need regardless how busy he is. Beaverton. He ALWAYS goes above and beyond his call of duty. He makes me feel welcome and helps me with whatever I need regardless how busy he is. Andy is committed to a true dedication of customer satisfaction. He takes the time to explain issues and gives honest recommendations. I FULLY trust Andy and appreciate him very much. Rony Sager is the MOST knowledgeable and experienced technicians at the dealership. He has been taking care of my vehicles, and I trust Rony with all my heart! Great experience! Thank you! I so much appreciate you guys! More