Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Terrible Dealership. They sell you cars without having the title and make you wait four months for license plates. They will tell you it’s the DMV that is responsible for They sell you cars without having the title and make you wait four months for license plates. They will tell you it’s the DMV that is responsible for the delay. Bad business practice and not ethical. They only care about the sale. I would never recommend this dealership to my worst enemy. Horrible experience. More
My experience with Mercedes, of Beaverton has been wonderful. I've purchased a GLA 250 which was my first Mercedes-Benz vehicle and my second Mercedes-Benz vehicle that I purchased was a GLE 350 and I wonderful. I've purchased a GLA 250 which was my first Mercedes-Benz vehicle and my second Mercedes-Benz vehicle that I purchased was a GLE 350 and I had excellent experiences with both sales reps that I had one, which was Robert, and one which was Jesus And both sales reps were wonderful. Also all the staff and the service department and the rental department were Excellent.They all had wonderful service I would recommend anyone to Mercedes of Beaverton. More
No one seemed to care that the car was delivered before being fully checked out, forcing me to immediately make a service appointment to fix problems that should have previously been resolved. I was given being fully checked out, forcing me to immediately make a service appointment to fix problems that should have previously been resolved. I was given the wrong manual and told to look on You Tube for instructions how to operate the car's many features. The general lack of interest in customer satisfaction ruined the entire experience for me. I will never shop there again. More
Professional, timely, considerate and thorough. My experience with Mercedes Benz of Beaverton was a nice pleasant surprise and made me feel like I was part of the family more than just a buyer. My experience with Mercedes Benz of Beaverton was a nice pleasant surprise and made me feel like I was part of the family more than just a buyer. More
Jeffery was outstanding in finding the vehicle we needed. Personable, knowledgeable and dedicated to proving an exceptional buying experience! Thank you Jeffery!. Personable, knowledgeable and dedicated to proving an exceptional buying experience! Thank you Jeffery!. More
I remain very disappointed by the entire experience. The service was unprofessional & dishonest. Terrible. The service was unprofessional & dishonest. Terrible. More
I was forced to buy this Stargard accessory when I didn't want it. They told me it cannot be removed. Later I found out from their marketing email stating this accessory can be removed. Now I feel being tric want it. They told me it cannot be removed. Later I found out from their marketing email stating this accessory can be removed. Now I feel being tricked and lied to. What's more, after one month of purchase I still haven't received the activation email from Stargard. So basically I overpaid $1000 for the car. I don't care anymore if I will eventually received this Stargard activation. Normally people would forget about this and move on with their new car, but to me this practice is wrong and unethical and must be stopped. Following up: I responded to a private message from their rep, but received no more response in regards to this issue. Via text messages, they agreed to issue me a refund for the Stargard accessory on January 6 2024. After two weeks with no check in my mailbox, I followed up and was told that it would take 6 to 8 weeks. Today is March 13, more than 9 weeks later, and I'm still waiting for the check. I highly doubt they even issued it. Again, completely unacceptable. Down from Two Stars to One Star. I will no longer be buying from this dealer, regardless of how good the deal is. More
Great place friendly staff overall experience was smooth and pleasant. We have bought Mercedes in other dealerships and this one takes first place in our book. and pleasant. We have bought Mercedes in other dealerships and this one takes first place in our book. More