Mercedes-Benz of Beaverton

The service team was friendly, experienced and delivered my car on time as I requested. my car on time as I requested. More

I am a fan of Mercedes-Benz but my last car service was very bad. I had my car in service on 3/3/22 because of the engine light was on plus there was a problem with the key, could not open the doors. I me very bad. I had my car in service on 3/3/22 because of the engine light was on plus there was a problem with the key, could not open the doors. I met Ryan ( service advisor-nice guy and very helpful). It took 6 days to keep at the shop and ordered parts before they can work it. There was no loaner car, I had to rent a car on my own for 6 days (lots of expenses). The car was repaired on Thursday 3/10/22. I picked it up and drove home. When I was ready to work that my night and drove above 30 mph then I heard a loud noise in the engine compartment. Of course, I could not go to work(not good). I rove a car hone and opened the hood to check it out. There was a cover on top did not snap in. I corrected and thought it works but it still had the same noise.,I decided to call Ryan and bring the car in take a look at it. They found out the Mechanic who worked on my car forgot to tight the nuts and bolts on a piece plastic underneath the car, therefore, it made a very loud noise when you drive over 30 mph, imagine if you drive 60 mph on freeway what this will do to you. Overall, the mechanic who worked on my car did a very bad job before turn it over to the customers. I trusted the Mercedes-Benz that’s why I brought my car in for service and willing to pay $225 per hour then other German car specialists at $125 per hour. I need the best service, not what I just described today. More

The team is polite and professional and it’s always easy to check-in and check-out. I also appreciate being able to view and pay my invoice online. to check-in and check-out. I also appreciate being able to view and pay my invoice online. More

The most important when calling a dealership is two things. They have the product you want and they get it done. Both times coming here they got it done and had the product. things. They have the product you want and they get it done. Both times coming here they got it done and had the product. More

Such an easy, pleasant experience. I love being able to do the paperwork and pay for the service online. I just had to shop and collect my car! I love being able to do the paperwork and pay for the service online. I just had to shop and collect my car! More

The service department was very helpful they dressed and fix my problem give me a loaner car which I appreciated Shack the great job fix my problem give me a loaner car which I appreciated Shack the great job More

Great communication during the visit. It was very easy to drop and pick the car up. It was very easy to drop and pick the car up. More

The service maintenance was done with great care and with diligence. I highly recommend Mercedes benz beaverton service center. diligence. I highly recommend Mercedes benz beaverton service center. More

Great service, friendly staff, sales and finance team were great to work with. Garrett is my favorite! were great to work with. Garrett is my favorite! More

Excellent timing within service appointment schedule, although, the prices are well above most other Mercedes-Benz dealer service departments in Oregon. I definitely recommend this place for others as we although, the prices are well above most other Mercedes-Benz dealer service departments in Oregon. I definitely recommend this place for others as well. More