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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

March 21, 2022

Two points that need to be addressed, please state that the mechanics do not start until 8AM on your appointment scheduler on the company website since this information would have changed my drop off time. More

by garsalmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Mar 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your detailed feedback! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 21, 2022

Very professional and efficient. They treat you well and get you in and out very More

by BEN.WYCKOFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 22, 2022 -

Mercedes-Benz of Beaverton responded

Ben, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 21, 2022

Noel helped me so much on finding my perfect car! He searched for exactly what I wanted and everyone there was very nice & helpful! More

by EBANKOFIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Yan, Noel Preston
Mar 22, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Noel was able to help, and we hope to see you again! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

March 20, 2022

The dealership has clean office environment and polite staff who are interested the customers who visit them More

by KASAMOA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Morga , Vlado Baturan
Mar 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your wonderful review, and for choosing Mercedes-Benz of Beaverton! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

March 17, 2022

Prompt to get all details in order upon drop off quick service and very informative. 10/10 come back! More

by AARON.BUCK44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Balashov, Kelsie Ellett
Mar 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review, Aaron! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 17, 2022

There was a drastic decline in the standard of service this year. I had to call 11 times just to get an appointment. They said it was due to staff shortages but there’s really no excuse for this. I didn’t More

by JCOLE18007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carillo
Mar 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your candid feedback. We never like hearing that we didn't meet customers' expectations, but reviews like this help us improve. Please don't hesitate to reach out to us directly if you would like to discuss these issues in more detail. We appreciate your business and hope you will give us another opportunity to serve you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 17, 2022

They are pleasant and do a good job. But after receiving a tex which I responded to, I received no answer. This happened twice while my car was in for eight days. More

by NOSPMOHTLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski, Bruce Stomenger
Mar 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 17, 2022

Took them 3 month to get my car fixed and after 1 week of driving, check engine light is on. Seriously? More

by Dennisfang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max
Apr 03, 2022 -

Mercedes-Benz of Beaverton responded

Dennis, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. Thank you for bringing it to our attention; we highly value feedback like yours as it allows us to learn and make improvements. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 17, 2022

I expected much more from the service dept, I always have had my car detailed wherever I have taken my car. After having my car for almost a week I was disappointed that it hadn’t been cleaned. It was a expe More

by DMHUSTED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Mar 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and it's disappointing to hear that we didn't meet our goal in this case. Please don't hesitate to reach out if there is anything we can do to turn this around for you. We truly appreciate your business and hope to see you again here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 17, 2022

The mechanics seem to be very knowledgeable and thorough with their research of my auto’s problems. I also appreciate the dealership’s policy of offering a great loaner car during the repair time. More

by SHGODDARD51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski
Mar 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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