Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Two points that need to be addressed, please state that the mechanics do not start until 8AM on your appointment scheduler on the company website since this information would have changed my drop off time. the mechanics do not start until 8AM on your appointment scheduler on the company website since this information would have changed my drop off time. During my recent and a previous pick up of my vehicle, service staff had difficulty locating my completed vehicle. Your service team did all needed repairs as promised and on time. More
Noel helped me so much on finding my perfect car! He searched for exactly what I wanted and everyone there was very nice & helpful! He searched for exactly what I wanted and everyone there was very nice & helpful! More
The dealership has clean office environment and polite staff who are interested the customers who visit them staff who are interested the customers who visit them More
Prompt to get all details in order upon drop off quick service and very informative. 10/10 come back! service and very informative. 10/10 come back! More
There was a drastic decline in the standard of service this year. I had to call 11 times just to get an appointment. They said it was due to staff shortages but there’s really no excuse for this. I didn’t this year. I had to call 11 times just to get an appointment. They said it was due to staff shortages but there’s really no excuse for this. I didn’t get the service advisor I requested and the feedback from my appointment was substandard. I can only hope the work that was done was better quality than the service.My prior reviews have all been five stars so I hope this is just a blip. More
They are pleasant and do a good job. But after receiving a tex which I responded to, I received no answer. This happened twice while my car was in for eight days. But after receiving a tex which I responded to, I received no answer. This happened twice while my car was in for eight days. More
I expected much more from the service dept, I always have had my car detailed wherever I have taken my car. After having my car for almost a week I was disappointed that it hadn’t been cleaned. It was a expe had my car detailed wherever I have taken my car. After having my car for almost a week I was disappointed that it hadn’t been cleaned. It was a expensive visit ($2000+) I thought that was customary at all high end dealerships 😞 More
The mechanics seem to be very knowledgeable and thorough with their research of my auto’s problems. I also appreciate the dealership’s policy of offering a great loaner car during the repair time. with their research of my auto’s problems. I also appreciate the dealership’s policy of offering a great loaner car during the repair time. More