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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

April 06, 2022

Norm was great to work with and both him and Mejar in finance were upfront and honest about all the numbers. More

by CYNGREEN97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar
Apr 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your wonderful review! We are thrilled that Norman had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 06, 2022

On time and great place to deal with repairing your car even my min cooper. And great place to shop for buying your new or used car. More

by SHAHBAZSOLATI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski, Bryan Coughlin, Vadim Balashov
Apr 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 05, 2022

I have severe ptsd and anxiety, I did a lot of communicating via text and email. I was concerned going to dealership, however I will say by far best experience working with Jesus. He listened and More

by Angelica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus, Noel Preston
Apr 06, 2022 -

Mercedes-Benz of Beaverton responded

Angelica, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jesus and our team here at Mercedes-Benz of Beaverton are glad to have you as a customer. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 05, 2022

Hard to say at this point. Used car with 15k miles had "check engine" light go on after driving 25 miles. Omen? At the dealer getting checked out. Felt that the Starguard is a More

by BSPISAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat murphy
Apr 06, 2022 -

Mercedes-Benz of Beaverton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 03, 2022

Nathan Burke and the Service Dept were superb! Fast efficient and courteous service. Very helpful. More

by Paulburgett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Burke
Apr 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our Nathan and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 02, 2022

Great, efficient service. On time and really fantastic. Nice lounge for relaxing. Thank you for your service More

by TODDBORUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 02, 2022

Service agent was dismissive & rude. I asked instead to deal with the manager and was told he would arrive an hour later. I was eventually helped by the service manager who did not ac More

by FORANDY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unfortunately, I don’t remember the name of the young man that helped me.
Apr 19, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 01, 2022

Very unorganized. I had appt email but dealership did not have any vehicle on their service schedule. Very unhappy after long drive there. Took my vehicle to a better More

by COCHRANCLANPDX
Recommend Dealer
No
Employees Worked With
Rob
Apr 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 01, 2022

I wanted to say thank you to Jeff Cook and Robert Olsen for their excellent support and professional service with my purchase. Would certainly recommend Mercedes-Benz of Beaverton to other friends and fami More

by rdenahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cook, Robert Olsen
Apr 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Robert and Jeff and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

March 31, 2022

Always wonderful attentive service, exceeding my escalating expectations. They go above and beyond to make sure I’m happy and satisfied. More

by SLAYTONTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Mar 31, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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