Mercedes-Benz of Beaverton

Staff is friendly & efficient. Service has been on time & thorough. Cost appears standard. Transparency seems questionable: I called into service to ask cost of Service A & wa Service has been on time & thorough. Cost appears standard. Transparency seems questionable: I called into service to ask cost of Service A & was told $245. When I got to my appointment & presented my $50 coupon the cost then became $305. I brought up the issue with the service advisor without resolution but an explanation that whoever I spoke to was incorrect. Maybe post your prices? More

Norm was great to work with and both him and Mejar in finance were upfront and honest about all the numbers. finance were upfront and honest about all the numbers. More

On time and great place to deal with repairing your car even my min cooper. And great place to shop for buying your new or used car. even my min cooper. And great place to shop for buying your new or used car. More

I have severe ptsd and anxiety, I did a lot of communicating via text and email. I was concerned going to dealership, however I will say by far best experience working with Jesus. He listened and communicating via text and email. I was concerned going to dealership, however I will say by far best experience working with Jesus. He listened and never pushed. I got exactly what I wanted and excited for designing a new car here this year! Thank you Jesus for listening and being so supportive More

Hard to say at this point. Used car with 15k miles had "check engine" light go on after driving 25 miles. Omen? At the dealer getting checked out. Felt that the Starguard is a Used car with 15k miles had "check engine" light go on after driving 25 miles. Omen? At the dealer getting checked out. Felt that the Starguard is a bit of a hype but agree is useful. Otherwise good. More

Nathan Burke and the Service Dept were superb! Fast efficient and courteous service. Very helpful. Fast efficient and courteous service. Very helpful. More

Great, efficient service. On time and really fantastic. Nice lounge for relaxing. Thank you for your service On time and really fantastic. Nice lounge for relaxing. Thank you for your service More

Service agent was dismissive & rude. I asked instead to deal with the manager and was told he would arrive an hour later. I was eventually helped by the service manager who did not ac I asked instead to deal with the manager and was told he would arrive an hour later. I was eventually helped by the service manager who did not acknowledge that I had waited an hour to be helped. The website the manager gave me to lodge a complaint was very user unfriendly. And he implied that as all the complaints went to him, that would did not need to send in a complaint as I had already spoken to him. More

Very unorganized. I had appt email but dealership did not have any vehicle on their service schedule. Very unhappy after long drive there. Took my vehicle to a better I had appt email but dealership did not have any vehicle on their service schedule. Very unhappy after long drive there. Took my vehicle to a better more organized dealership. More

I wanted to say thank you to Jeff Cook and Robert Olsen for their excellent support and professional service with my purchase. Would certainly recommend Mercedes-Benz of Beaverton to other friends and fami for their excellent support and professional service with my purchase. Would certainly recommend Mercedes-Benz of Beaverton to other friends and family. Ryan More