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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,884 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,884 reviews

June 15, 2022

Patrick Murphy was very helpful. He doesn’t judge a buyer. Thank you! I am enjoying my new GLS 450. More

by HANNAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garrett Heinetz
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Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2022

The bill was inaccurate. And a piece was missing after and I didn’t got any explanation. More

by Rafael Fanjul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Jun 20, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, I would love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2022

This was a super easy and streamlined process! !! The Lyft option to get to and from work was SO convenient. More

by leigh.bubendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
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Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 13, 2022

I received a very poor service. The representative lack of communication and very unwelcoming. If I had to pay for service, I would not choose beaverton mercedes. More

by MRMANZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 11, 2022

Gave me right analysis for what was wrong with car and completed service a5. Everybody was ver helpful More

by JENNFABBRI321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
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Jun 13, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 11, 2022

Mercedes-Benz Beaverton dealership has very knowledgeable, thorough and just great employees all around the company. Made my vehicles needed repair and had a beautifully, cleaned and perfect ca More

by MALARKEYML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Shak” Dodnangoda
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Jun 13, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 09, 2022

Robert Olsen is an exceptional representative of your dealership. His demeanor, courtesy and timeliness we’re the biggest reasons I chose to purchase from Mercedes Beaverton. Robert is a class act, indic More

by Ryan Clift
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thien Do, Robert Olsen
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Jun 09, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that Robert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 09, 2022

Quick response. Ryan in the Service was great. Gave frequent updates. Had a good experience. More

by RAHULUNAIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 10, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to hear that Ryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 09, 2022

Bad service. If it wasn't fot my escalation to mercedes corp, my issues would not have been dealt with. More

by JEFF.BLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
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Jun 13, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 09, 2022

It was my first visit and all went great. Thank you so much. Great job More

by ALIYEMEKIYA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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