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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,843 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,843 reviews

June 06, 2022

Courteous service. Friendly people. Clean facilities but I wish the WiFi worked in the waiting lounge. More

by JULIEHARTUNG5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback, Julie. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 06, 2022

Great experience overall, the dealership was responsive and accommodating. Shak was great with his communications. More

by CASTI.BHAMIDIPATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shak
Jun 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you. We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 04, 2022

My vehicle, a ML350, failed the DEQ test for the registration renewal. Sent in the car for correcting possible emission problems. Service was courteous and responsive. More

by KLGREATON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Burke
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 04, 2022

They handled my business very well in a timely manner i will recommend them to anyone else that owns a benz More

by ANDREWJAMES1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan burke
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 03, 2022

Good service but hard to get an appointment. Tried one month before I can connect to someone. More

by SHJIMLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 03, 2022

My wife's MB SUV was repaired but had to come back twice after repair for additional repairs. MB covered the repairs but the car shouldn't suffer repairs right after I drive off. It happened twice. MB servi More

by SNAKE1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you didn't have the 5-star experience we aim for here at Mercedes-Benz of Beaverton. We truly appreciate your patience and hope you will give us another opportunity to serve you and demonstrate our commitment to excellent customer service. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 03, 2022

I had a pleasant experience at Mercedes Benz of Beaverton. Sales Consultant Dalton is not only knowledgeable about car, but also very nice friendly. With his help, I purchased the car that I am loo More

by SVARGAS7023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dalton Bowman
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 03, 2022

Great process on purchasing my leased vehicle. Service did a great job on the detailed wash and interior. More

by Marian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Stomenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vlado Baturan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us, Marian. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 02, 2022

Andrew was excellent in follow through and scheduling. The team on site was prompt and courteous, although no one could help with the Me app which I still can’t get to work! Otherwise efficient and profe More

by JODIROSS78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Andrew
Jun 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for Andrew and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 02, 2022

Horrible communication , non responsive not trained properly. Unprofessional , not knowledgeable about financing. Poor customer service. More

by EMREY2003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Olsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vlado Baturan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Heinetz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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