Mercedes-Benz of Beaverton

MB of Beaverton was responsive and knowledgeable about the recall associated with my vehicle. They had their mobile tech, Ray, out to my home in less than a week to address the issue. Ray was on time, cou the recall associated with my vehicle. They had their mobile tech, Ray, out to my home in less than a week to address the issue. Ray was on time, courteous, and professional. I appreciated his explaining the repair to me and advising me of the next date service was recommended. More

Service was fine but I learned a feature I don't like about my car (the reason i brought it in) can't be turned off or fixed. about my car (the reason i brought it in) can't be turned off or fixed. More

Always have a very bad experience in terms of service, this time my car was not filled with water to clean the windshield and car was not cleaned this time my car was not filled with water to clean the windshield and car was not cleaned More

Each time I take my wagon to your facility, I am greeted courteously and treated professionally. Chris B. always explains the whys and how’s of what I need in language I understand. Also, your coffee and co courteously and treated professionally. Chris B. always explains the whys and how’s of what I need in language I understand. Also, your coffee and cookies are a welcome treat while I wait and read in your comfortable lounge. Thank you for the excellent service. Linda Bernhardt More

Have to do constant follow ups. Communication isn’t good. Have to be constantly reminded of the car buying process and what’s left to do or it doesn’t get done. I was told that they Communication isn’t good. Have to be constantly reminded of the car buying process and what’s left to do or it doesn’t get done. I was told that they didn't make any money on the car I purchased when I did not set the price for the vehicle. Had to remind them to send my title to the lien holder. More

Realizable service and great staff. They were great with communicating things with me and made the whole process very easy. They were great with communicating things with me and made the whole process very easy. More

Great service, Shaq is the best service advisor anywhere. Dedicated problem solvers and helpful in every regard. Customer service is A+++ Dedicated problem solvers and helpful in every regard. Customer service is A+++ More

I've been a customer of this store since 2013 and have never had a bad experience. Everything about this store is professional and actually what I expect from this brand. I highly recommend this store t never had a bad experience. Everything about this store is professional and actually what I expect from this brand. I highly recommend this store to anyone looking for the highest level of professionalism, quality care, and an overall excellent customer experience. More

Terrible experience in service department. Called daily and left messages with no return call back. Finally drove there for my appointment and service was awful. Will never return to this loca Called daily and left messages with no return call back. Finally drove there for my appointment and service was awful. Will never return to this location. Have had multiple Mercedes’ in my family for 46 years, and this has been the worst service of any dealership. More

Great and very friendly and efficient service. Everything clicked to perfection!! Looking forward to my next visit. Everything clicked to perfection!! Looking forward to my next visit. More