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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

July 20, 2022

Have to do constant follow ups. Communication isn’t good. Have to be constantly reminded of the car buying process and what’s left to do or it doesn’t get done. I was told that they More

by ggolding11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mejra Berisa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Richards
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Jul 24, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 19, 2022

Realizable service and great staff. They were great with communicating things with me and made the whole process very easy. More

by Kishapatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
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Jul 19, 2022 -

Mercedes-Benz of Beaverton responded

Kisha, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 19, 2022

Great service, Shaq is the best service advisor anywhere. Dedicated problem solvers and helpful in every regard. Customer service is A+++ More

by Nbdstix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq
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Jul 19, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that Shaq was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 18, 2022

I've been a customer of this store since 2013 and have never had a bad experience. Everything about this store is professional and actually what I expect from this brand. I highly recommend this store t More

by Wmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 17, 2022

Terrible experience in service department. Called daily and left messages with no return call back. Finally drove there for my appointment and service was awful. Will never return to this loca More

by PDX23
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service and front desk
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Jul 21, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 14, 2022

Great and very friendly and efficient service. Everything clicked to perfection!! Looking forward to my next visit. More

by BESSONAASE
Recommend Dealer
Yes
Employees Worked With
Dodangoda Shak
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Jul 16, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 14, 2022

Friendly staff, walked through the things that would be done to the car at a timely manner. Great work! More

by MCAICAMACHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Jul 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 12, 2022

I just want to thank Mercedes-Benz of Beaverton for providing such a great service every time and my personal appreciation for an amazing work on my car to Vadim Balashov (Service Internal Advisor)!!! More

by Beauty.business
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Report | Print
Jul 13, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 11, 2022

MB of Beaverton is well maintained and was setup with a good Sales person (Dalton) when we purchased our vehicle. More

by JASONKITCHIE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Report | Print
Jul 12, 2022 -

Mercedes-Benz of Beaverton responded

Thank you Jason! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 11, 2022

Got right in on time and work was performed in a timely manner. Would recommend More

by JERBER1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jul 12, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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